No Start Menu, No Icons, No Safe-Mode, No Ctrl-Alt-Del Option

Closed
Report
Posts
1
Registration date
Thursday July 18, 2013
Status
Member
Last seen
July 18, 2013
-
Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
-
Hi,

My laptop running Windows Vista was performing fine then I powered it on one day and it went straight to my wallpaper. No start menu, no icons, mouse moves but unable to right or left click. I cannot enter safe mode as when I power it up, it goes directly to my wallpaper. Nothing happens when I control-alt-delete or control-alt-escape so I can't try New Task. I can play dvd's so that drive works. Is there a program I could burn and then run on my broken computer? Your help is much appreciated!

1 reply

Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,966
Try hitting F8 multiple times as you turn the laptop on. Or hit the power button a second time while it's booting. Anything to interrupt the boot process. Try this a couple of times to see if you can get an error menu that allows you to select safe mode. From there you might try to restore to a date before you had problems.

Good Luck
0