Forgotten Admin and User passwords

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njbrkb Posts 1 Registration date Saturday August 3, 2013 Status Member Last seen August 3, 2013 - Aug 3, 2013 at 08:37 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Aug 4, 2013 at 01:21 AM
Previous employee reset my admin and user password while using my Dell Lattitude E5500 laptop. No re-set disk; locked out; how do I login and reset passwords? Please Help! Thank you.

1 reply

Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 67
Aug 4, 2013 at 01:21 AM
Hi njbrkb,

Kindly check the below mentioned link to know the scope of support for password issues on this website:

Why Kioskea doesn't help with system and digital passwords

If you have lost or forgotten your password, and a password reset disk is not available, reinstalling the operating system is the only solution supported by Dell. For more details please visit the below mentioned hyperlink:

Resolving Password Issues in Windows 7

To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
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