Keyboard prob

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original sin Posts 1 Registration date Saturday August 31, 2013 Status Member Last seen August 31, 2013 - Aug 31, 2013 at 06:10 AM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Sep 4, 2013 at 07:32 PM
in the device manager it is shown the kb config info is incomplete or damaged!!wat shld i do?nw im using onscrn kb..help me pls.....

1 reply

Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Sep 4, 2013 at 07:32 PM
Hi,

Please try the below mentioned steps and reply with results:

1. Please start the computer and enter System Setup (BIOS).
2. Restore System Setup fields to Defaults and clear NVRAM (if available).
3. Shut down the computer and disconnect all power sources and external devices.
4. Press and hold the power button for 10-15 seconds and then release the power button.
5. Re-connect the power connections only and power on the computer.
6. Start tapping the F8 key and boot to the Safe Mode.
7. In the "Safe Mode" press and hold "Windows key" on the keyboard and press the key "R".
8. Run dialog box will be displayed.
9. Type "devmgmt.msc" (without quotations marks) and hit Enter.
10. Expand "Keyboards", right click the listed keyboard(s) and select "Uninstall".
11. Restart the computer and wait for the keyboard drivers to load.
12. Check the functionality of the keyboard now.

Note: you will find steps to perform steps 1-2 in the Manual of the computer/motherboard.

Do reply with results.
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