Black Screen on Login

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hawk21764 Posts 3 Registration date Monday 2 September 2013 Status Member Last seen 3 September 2013 - 2 Sep 2013 à 11:41
Zohaib R Posts 2368 Registration date Sunday 23 September 2012 Status Member Last seen 13 December 2018 - 3 Sep 2013 à 19:03
Hello,

I am getting the "Black Screen of Death" when booting up, "Safe mode", Safe Mode with networking and other f8 options dont work, when loading gives me a Blue screen, repair doesnt work either (it doesnt do anything).

In black screen, ctrl alt del doesnt work.

i tried to use a RepairDiscWindows7-64-bit and RepairDiscWindows7-32-bit and both gives me an error "no SO, check HD" or something like that....

i tried a clean win7 installation but it gives me a black screen after loading files...

i reset bios config, but nothing...

help me pls i dont know what to do

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2 responses

Zohaib R Posts 2368 Registration date Sunday 23 September 2012 Status Member Last seen 13 December 2018 69
2 Sep 2013 à 18:17
Hi hawk21764,

You have mentioned that when you try the options in "Advanced Boot Menu" you receive a Blue Screen error. Most of the Blue Screen errors show a 10 character 0x000000xx error code. If you are receiving any such error messages, please add the exact text of the error in your reply.
hawk21764 Posts 3 Registration date Monday 2 September 2013 Status Member Last seen 3 September 2013
3 Sep 2013 à 01:34
0x0000007b

(0xfffff880009a9928,
0xffffffffc0000034,
0x0000000000000000,
0x0000000000000000)
hawk21764 Posts 3 Registration date Monday 2 September 2013 Status Member Last seen 3 September 2013
3 Sep 2013 à 14:35
solved... changed the AHCI setting in bios and it worked
Zohaib R Posts 2368 Registration date Sunday 23 September 2012 Status Member Last seen 13 December 2018 69
3 Sep 2013 à 19:03
Hi hawk21764,

I am glad to know the issue has been fixed. Please feel free to contact us if you have any further queries.