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Black Screen on Login

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hawk21764 Posts 3 Registration date Monday September 2, 2013 Status Member Last seen September 3, 2013 - Sep 2, 2013 at 11:41 AM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Sep 3, 2013 at 07:03 PM
Hello,

I am getting the "Black Screen of Death" when booting up, "Safe mode", Safe Mode with networking and other f8 options dont work, when loading gives me a Blue screen, repair doesnt work either (it doesnt do anything).

In black screen, ctrl alt del doesnt work.

i tried to use a RepairDiscWindows7-64-bit and RepairDiscWindows7-32-bit and both gives me an error "no SO, check HD" or something like that....

i tried a clean win7 installation but it gives me a black screen after loading files...

i reset bios config, but nothing...

help me pls i dont know what to do

Related:

2 responses

Answer 1 / 2
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Sep 2, 2013 at 06:17 PM
Hi hawk21764,

You have mentioned that when you try the options in "Advanced Boot Menu" you receive a Blue Screen error. Most of the Blue Screen errors show a 10 character 0x000000xx error code. If you are receiving any such error messages, please add the exact text of the error in your reply.
0
hawk21764 Posts 3 Registration date Monday September 2, 2013 Status Member Last seen September 3, 2013
Sep 3, 2013 at 01:34 AM
0x0000007b

(0xfffff880009a9928,
0xffffffffc0000034,
0x0000000000000000,
0x0000000000000000)
0
hawk21764 Posts 3 Registration date Monday September 2, 2013 Status Member Last seen September 3, 2013
Sep 3, 2013 at 02:35 PM
solved... changed the AHCI setting in bios and it worked
0
Answer 2 / 2
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Sep 3, 2013 at 07:03 PM
Hi hawk21764,

I am glad to know the issue has been fixed. Please feel free to contact us if you have any further queries.
0

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