No speakers or headphones are plugged

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Raptor01 Posts 4 Registration date Monday September 2, 2013 Status Member Last seen September 2, 2013 - Sep 2, 2013 at 06:52 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Sep 3, 2013 at 07:17 PM
hello ,
i have a problem that started yesterday ...
my computer sound have some problems that I don't know the cause of it !!
i have a red cross on my audio located down on the right and it says "no speakers or headphones are plugged" I used device manager and I found that my pc has detected my onboard soundcard here you go :

-http://tinypic.com/images/goodbye.jpg

but when I used dxdiag it didn't detect it and it's weird :/ .... here you go :

-http://tinypic.com/images/goodbye.jpg

so please any help will be appreciated :/ i'm dying without sound !! help

i'll be waiting , thx for advance :D

7 responses

Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Sep 2, 2013 at 07:22 PM
Hi Raptor01,

Please try to uninstall the audio card drivers in the "Device Manager" and then re-install the drivers and check if this helps. If you have difficulty finding the drivers, please reply with the Device Instance ID of the sound card/chip in the machine. To get the Device Instance ID:

1. Press and hold the Windows Key and then press the R key on the keyboard to launch Run Dialog Box.
2. Type "devmgmt.msc" and hit "Enter".
3. Expand "Sound, video and game controllers" and check what device is listed here. If the sound card is not listed here, expand the "Unknown Devices" and check.
4. Double click the listed Audio Card.
5. Click the "Details" tab.
6. Select Device Instance Path or Device Instance Id (whichever is available for your version of Windows) from the drop down box.
7. Make a note of the Device Instance Path or Device Instance ID and add this in your reply.
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