Dell Inspiron 1525 will NOT CHARGE
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This be Ghana
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Thursday September 12, 2013
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Sep 12, 2013 at 03:45 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Sep 13, 2013 at 09:12 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Sep 13, 2013 at 09:12 PM
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Zohaib R
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Sep 13, 2013 at 02:27 PM
Sep 13, 2013 at 02:27 PM
Hi This be Ghana,
There is a battery charge indicator in the front of the laptop. Check page number 12 of the User's Manual to locate this LED.
If the computer is connected to an electrical outlet, the battery led operates as follows:
Solid blue -- the battery is charging.
Flashing blue -- the battery is almost fully charged.
Off -- the battery is adequately charged or external power is not available to charge the battery.
If the computer is running on a battery, the battery led operates as follows:
Off -- the battery is adequately charged, or the computer is turned off.
Flashing orange -- the battery charge is low.
Solid orange -- the battery charge is critically low.
You can try the below mentioned troubleshooting steps to verify the battery's health:
1. Disconnect all peripherals and confirm if system is working fine with the AC Adapter only.
2. Remove AC adapter and Battery and then press and hold the power button for 10-15 seconds to release any flea power in the laptop. Reconnect your AC Adapter and battery and check if the battery is charging now.
3. Check the AC Adapter status in the BIOS. To enter BIOS press F2 when Dell Logo appears on startup. Check if the AC Adapter status is Unknown/Not Detected.
4. If the AC Adapter status is Unknown/Not Detected, flash the BIOS. You can download the updated BIOS from here and you can find steps on how to flash the BIOS from this link.
Note: Plug your computer to a good, working UPS before you update the BIOS. If you experience a loss of AC power or a significant voltage sag/spike during the BIOS flash, you will either have to buy a new BIOS chip or buy a new motherboard.
5. Try swapping with a known good battery (If available). If known good battery works, Replace faulty battery. Else, follow next steps.
6. Please run the Custom scan on Battery in PC Checkup. PC Checkup is part of the Dell Support Center Application. To run PC Checkup you must install Dell Support Center application. Click here to download and install Dell Support Center application.
7. If any of these tests fail, replace the battery. Else, follow next step.
8. Run the below mentioned MS Fix - It.
Fix power consumption problems and extend the laptop battery life
Hope this helps.
There is a battery charge indicator in the front of the laptop. Check page number 12 of the User's Manual to locate this LED.
If the computer is connected to an electrical outlet, the battery led operates as follows:
Solid blue -- the battery is charging.
Flashing blue -- the battery is almost fully charged.
Off -- the battery is adequately charged or external power is not available to charge the battery.
If the computer is running on a battery, the battery led operates as follows:
Off -- the battery is adequately charged, or the computer is turned off.
Flashing orange -- the battery charge is low.
Solid orange -- the battery charge is critically low.
You can try the below mentioned troubleshooting steps to verify the battery's health:
1. Disconnect all peripherals and confirm if system is working fine with the AC Adapter only.
2. Remove AC adapter and Battery and then press and hold the power button for 10-15 seconds to release any flea power in the laptop. Reconnect your AC Adapter and battery and check if the battery is charging now.
3. Check the AC Adapter status in the BIOS. To enter BIOS press F2 when Dell Logo appears on startup. Check if the AC Adapter status is Unknown/Not Detected.
4. If the AC Adapter status is Unknown/Not Detected, flash the BIOS. You can download the updated BIOS from here and you can find steps on how to flash the BIOS from this link.
Note: Plug your computer to a good, working UPS before you update the BIOS. If you experience a loss of AC power or a significant voltage sag/spike during the BIOS flash, you will either have to buy a new BIOS chip or buy a new motherboard.
5. Try swapping with a known good battery (If available). If known good battery works, Replace faulty battery. Else, follow next steps.
6. Please run the Custom scan on Battery in PC Checkup. PC Checkup is part of the Dell Support Center Application. To run PC Checkup you must install Dell Support Center application. Click here to download and install Dell Support Center application.
7. If any of these tests fail, replace the battery. Else, follow next step.
8. Run the below mentioned MS Fix - It.
Fix power consumption problems and extend the laptop battery life
Hope this helps.
Zohaib R
Posts
2368
Registration date
Sunday September 23, 2012
Status
Member
Last seen
December 13, 2018
69
Sep 13, 2013 at 09:12 PM
Sep 13, 2013 at 09:12 PM
Hi This Be Ghana,
You are welcome, please reply after trying the steps we will await your response.
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.
You are welcome, please reply after trying the steps we will await your response.
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.
