Black screen after windows update [Closed]

 juanford -
I have a Dell Vostro laptop & today I was connected to internet then working, a window asked me if i wanted to upload windows updates, I said "later". A while after, the updates started although I wanted to wait, all my programme shut down one after another, of course, then the screen went blank, windows updates steps 1 & 2 were successful, step 3 had a problem. A new window said there was an error & to read the errors report for details. My only option was to click on OK, so I did that - & got a blackscreen with an immobile cursor arrow. Turning it off didn't work for a long time, but finally it did turn off.

Now when I push on, I get the flash from the camera, wifi lights up & I hear some noise but that's it. F8 & F5 don't do anything. I can turn off the black screen but that's it.

I have Vista.
Any suggestion? this is really annoying since I didn't actually DO anything!!!

1 reply

Registration date
Thursday September 11, 2008
Last seen
February 26, 2009
try to boot in safe mode and then update your drivers.
this problem may be due to your video driver which needs to be updated.
Thank you

A few words of thanks would be greatly appreciated. Add comment

CCM 2942 users have said thank you to us this month

This worked, I am saved ;-))

And now I know what it means booting in safe mode -

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