FBI virus...

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Thursday December 26, 2013
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My daughter's computer has the FBI warning virus crap on it and I cannot get rid of it. I googled what to do for a Dell computer with Windows 7 and it says to hit the F8 key when the Dell icon shows up. However, it does not do anything at all to help. Are there any other things I can do to clear this off? Thank you!

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Monday February 1, 2010
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We will try this:

1. Download this Rogue Killer, preferably from another computer but don't run it yet:

https://www.adlice.com/roguekiller/

2. Transfer Rogue Killer on a pen drive or flash drive.

3. Connect the pen drive.

4. Restart you machine in safe mode and choose safe mode with command prompt.

5. Type the letter of the volume of your pendrive, ie E:/>

(could be another letter)

6. you should see the files on your pendrive.

7. Type roguekiller and press enter the programme should open

8. Click on scan, once the scan is finished, click on delete

9. Close Roguekiller and type shutdown /r and press enter and click ok

10. Download, install and run Malwarebyte which you can find on this site:

https://ccm.net/download/download-105-malwarebytes es-anti-malware

Ensure you make an update.

Please request a FULL system scan, which may take from 20 minutes to hours. Do not interfere no matter how long in takes. The creators of Malwarebyte recommend that while the tool is running that you go do something else, such as watching a rerun of Gone with the Wind or read Tolstoy's War and Peace.

If Malwarebyte restarts your system, launch it again to finish the Full scan.

When the scan is completed, delete all items found.

11. Download the following Adwcleaner created by Xplode

https://ccm.net/download/download-24088-adwcleaner

Launch it (for Windows 7 and 8, click right to run as administrator)
Click on delete