Error installing AutoCad_2014(32,64bit) on Windows 7 64BitSolved/Closed

Question

Hello, 


I've installed Autodesk AutoCAD 2014 / AutoCAD LT 2014 on Windows 7 Ultimate 64bit. This error showed to me.

http://imageshack.com/a/img845/6712/34im.png

The translation of that error is as follows " (the entering point wasn't found), it was unable to locate the place of entering point for the procedure "wmemcpy" in the Dynamic linking Library")


I have tried installed on another laptop(Dell) on which Windows 7( 64bit) Hime premium installed. This error showed to me:

http://imageshack.com/a/img546/3320/aaq4.png


I've add it in the list of programs to be not restricted in firewall But it didn't help.

http://imageshack.com/a/img801/7122/82eh.jpg


I have windows up to date and windows Microsoft .NET 4.5.1 Framework installed, should I need to install NET 4




I've also re-downloaded it from this site below and installed it, but the seme problem happened.

http://ww38.freedownloadshare.com/exe/lvQX3LpK/AutoCAD_2014_English_Win_32_64bit_wi_en-us_Setup.exe.html

Configuration: Windows 7 / Firefox 26.0

Ambucias · Accepted Answer

Looks like the files are downloaded are corrupted.  Often happens which such sites as 4shared and freedownload.

I suggest you completely remove Autocad.  Once remove ensure all corresponding temp files and registry keys are deleted.  You can use Ccleaner from Kioskea's download section.

The download Autocad from a reliable site such as Kioskea:

http://ccm.net/download/download-24117-autocad

Re-install

Good luck

P.S. For all your software downloads, best to come on Kioskea first.

a cooperator · Answer

Thank you very much for your very kind reply 
It wasn't installed at all, hence there will no  entiries of it in the registary at all.

kieferschild · Answer

Hello,

i have had some experience with installing AutoCAD software and I know it can be problematic.

First of all I suggest you completely uninstall AutoCAD from your computer. Remove any folder directories from program files, program data, %appdata% 

Download, install and run CCleaner and run the registry cleanup and temp files cleanup.

Install all versions of .NETFramework  

Try the installer again make sure you run as administrator.

Disable your antivirus software before you run the installation.

a cooperator · Answer

I really have downloaded the same  64bit versoin for my windows 7 64bit from the link, and I got this error, although all versions of .NET frameWork are installed.
I didn't find 2014 versioin



http://img545.imageshack.us/img545/925/7zfi.jpg

Even there is an error in downloading file of 2014 version of Autocad in that link mentioned, because I don't think the file size is about 86kb as it is shown. Also, the file downloaded was recognised by Widnows 7 as it was unknown file.

http://img547.imageshack.us/img547/9681/k2km.jpg

kieferschild · Answer

you may need to right click the file > properties and untick the option which states its an unsafe file or something along those lines. 
 
then right click and run as administrator.

a cooperator · Answer

Thanks a lot, Ambucias 

Yes, you are now absolutely right, but the file being downloaded is downloading outside the browsers with its Autodesk download manager.

http://img33.imageshack.us/img33/4237/qer.JPG

In this case, it will take about 5 hours because the file size is about 3GB is like the file size of Windows installation. Do you think I came to the right place?

http://img203.imageshack.us/img203/9491/dwbo.jpg

First: There is something most strange which is the file size is 3.65GB(as the screen shot above) when I just clicked 'Download'. However, when I clicked on 'browser download' the internet download manger program captured the link of the file, then when I clicked 'start download', I found that the size is only 1.471GB (as this screen shot below). 
http://img802.imageshack.us/img802/1527/966t.jpg
Thus, which way should I use to download the file, with the Autodesk download manger or with internet download manager? If I have  the file could have been downloaded by the Internet download manager, it would have been lasting much less than its download  agent manager, but the I am afraid that the file captured isn't the same file as long as the file size is different.

Second: Do you think that some features of this program would be inaccessible until it is activated.

Third: Also, I wish that I could find an Arabic version, or at least the user interface is in Arabic?

a cooperator · Answer

Yes, could you please answer my other questions?

Also, if this version would have some features disabled, then why is its file size quite big?

a cooperator · Answer

Thank you so much,
My speciality is different from those you've mentioned as well. I have a BSc in Computer Science, but I need that program for a friend of mine. Also, I have post at AutoDesk a thread about this, but no reply was received at all.

If the program of Autocade were to be  lasting only 30 days after installation, then what benefit would there from downloading a file size of about 3.6GB for that program and after the trial 30-day period, it would not be functioning.

Ambucias · Answer

It's not use sending me images of error messages written in arabic, it was not taught to me in grade school.

It's impossible to transfer an installed trial software onto another memory device.  It would not work without all the registry keys and values including the Legacy keys.

Transfer the zip file you downloaded but don't open it.

a cooperator · Answer

Thanks a lot,
I really have followed your link again while on my other laptop which is Acer, and clicked on 'Download now', then the Autodesk download manager ' downloaded, after that, it downloaded the 3.65Gb, Finally, when it completed after about 17 hours, I clicked on 'install' button as it shown in this screen shot below, but I faced the error:

The translation of that error is as follows " (the entering point wasn't found), it was unable to locate the place of entering point for the procedure "wmemcpy" in the Dynamic linking Library") 

Note: because the base lanague of my Windows 7 is Arabic, even when convert the user interface into English, hoping the error message shows in English, but it is still shown in Arabic, but I think that I have translated above as much as I could.

http://imageshack.com/a/img208/9894/nsgn.png

So I don't think that the problem is associated with any errors in downloading or instnalling the program, however, the program may require some hardware requirments such as RAM size or VGA or any others.

RAM is about 2.5GB and H.D.D is 120GB, VGA is x3100

I really don't know what the error is.
Note, the error was showing to me with the other laptop(HP) while installing AskutoDesk not downloaded from your link is different than what is showing me with Acer.
With Acer is:

http://imageshack.com/a/img208/9894/nsgn.png

With HP is:
http://imageshack.com/a/img546/3320/aaq4.png 

HP has much better specs than Acer.
Also, I have tried installing the same program on a Dell laptop with Specs much better than Acer's as well, and the program is installed well.

a cooperator · Answer

I really begin to be frustrated from installing this program in my friend's Acer laptop.
The error above keeping showing me, although I have also installed all versions of MS visual C++  Redistributable Package (x64) is installed and the 4.5 NET framework is installed. I no longer face any errors installing Autodesk on the other laptops(Dell, HP) after installing the Autodesk from your link given to me previousely.

Could you please help me with this, because I  originally need the program for my friend's laptop?
Are there any other suggestions to be done?

Ambucias · Answer

For the Acer (I detest Chineese machines)

RAM is about 2.5GB and H.D.D is 120GB, VGA is x3100 should be sufficient.

I trust that it also Windows 7 64.

You have successfully downloaded and installed on one computer.  You should still have the Zip file which you successfully downloaded.  I suggest you copy the zip file on a flash drive and paste it to the other computers and install from there.

However, before trying to install, as B.Sc in computer science you must know, to avoid future errors, that you must ensure that every trace of the previous downloads and installation have been deleted, including the registry entries.

CCleaner and Eusing Free Registry Cleaner are the tools to use.  They are available free from Kioskea's download section. (When installing CCleaner, uncheck the option of installing Chrome)

a cooperator · Answer

Thanks a lot,
The error shown me while installing Autocad on Acer laptop is a little bit strange, which means that it isn't associated with any old registry of Autocad.

Although I have run the CCleaner and the Eusng Free Registray Cleaner), then I installed the Autocad from an external hard disk, but the same error still shows me.

I think that I'll have to reinstall a new Windows 7 system to ensure all leftovers of Autcad were deleted, then I will tay to install it again on the new Windows 7.

a cooperator · Answer

Yes, I have done this, and the same problem is still showing me.

I even purchased a DVD containing AutoCAD 2013 with both versions(32\64bit), and when I opened the setup, I was asked to unzip the files into local hard disc, then when the extracting files were completed, I have promoted to install the AutoCAD, when I clicked on 'OK', the same error showed me. I am really quite surprised about this problem happening only on Acer laptop. I run the CCleaner and the Eusing free registry cleaner to delete any old entries for AutoCAD,Then I installed the new.

I only want to reinstall a new windows to be ensured that no other entries of old installations of AutoCAD are sill.

There is something around this error. But I have run out all possible suggestions.

a cooperator · Answer

Thanks a lot
Yes, I really reinstalled windows 7 twice, in the first time, I have installed the AutoCAD (2013_64Bit), which I have purchased on a DVD disc, and it was installed well without any problems.

In the second installation of Windows 7, I have installed (2014_64Bit), which I have downloaded form your link provided. The program was installed well as well.

But there was a problem related with Graphic Card when opening the AutoCAD 2014.
http://imageshack.com/a/img268/1417/wloo.png

However, when I went to the home page of my Acer, then searched for all drivers/latest for Windows 7(64bit), I didn't find any drivers for graphics card at all.
http://imageshack.com/a/img827/926/r4rw.png

Besides, when I installed the 2013 version of AutoCAD, I didn't face any errors updating graphics card.

My enquires are:
First: why did that error not show me when I installed either version of AutoCAD after reinstalling Widows 7? IF that error were related with some leftovers of the old installation of AutoCAD maybe whose files  were corrupted were not removed by running CCleaner and Esuing free registry cleaner, then why wouldn't face such an error when installing new AutoCAD downloaded from your link on the Dell and HP, although I have also first installed the AutoCAD maybe whose files were corrupted?


Second: Why did I face an error lunching AutoCAD 2014, although I didn't find any deriver of VGA newer than what is being installed?

Mobile Intel(R) 965 Express chipset Family(Microsoft Corporation-WDDM1.1)

 X3100 

Finally: I have really checked  at AutoCAD Community and asked about downloading the AutoCAD  Arabic language pack, but I didn't find  Arabic language pack.
 These only languages below are available:

'English
Brazilian Portuguese (Português - Brasil)
Czech (?estina)
French (Français)
German (Deutsch)
Hungarian (Magyar)
Italian (Italiano)
Japanese (???)
Korean (???)
Polish (Polski)
Russian (???????)
Simplified Chinese (????)
Spanish (Español)
Traditional Chinese (????)

Ambucias · Answer

Greetings

I can only suppose that the Acer Graphic card cannot handle AutoCad. Those Chineese computer hardware are not for me.

You will never find Arabic AutoCad.

Sorry and good luck

a cooperator · Answer

Thanks a lot for your continual replies


I really didn't face any problem with the Graphics Card when lunching AutCAD 2013, installed from DVD purchased. However, with lunching AutoCAD 2014, downloaded from your link.
You think I should stick to use AutoCAD 2013, or I can find any newer driver for my Graphics Card  that supports openGL3.1 or newer.

a cooperator · Answer

Thanks a lot,

I really have told that there is a striking diffrenec between AutoCAD and AutoDesk ReCap.

But, when I have download the AutoCAD from that link you gave me below
https://www.autodesk.com/products/autocad/overview

,Then, after installing it, I was asked that there was an update. After that, I have porceeded to dowload the update, but when I download and installed the update, it was  installed as AutoDesk Recap.

a cooperator · Answer

Thanks a lot,, Ambucias, for your continual replies to me.

I would only like you  to answer :
First: why did that error not show me when I  installed AutoCAD after reinstalling Widows 7? IF that error were related with some leftovers of the old installation of AutoCAD maybe whose files were corrupted were not removed by running CCleaner and Esuing free registry cleaner, then why wouldn't face such an error when installing new AutoCAD downloaded from your link on the Dell and HP, although I have also first installed the AutoCAD maybe whose files were corrupted?  Besides, what benefits are there from such tools(CCleaner, and others) if they don't remove all leftovers of any old corrupted porgrams to avoid keeping encountring such an error, which will result in a user will have to reinstall a windows system to avoid such errors.

a cooperator · Answer

Thanks  a lot, Ambucias,
To be honest with you that I really didn't reinstall a new Windows 7 on Acer laptop, however, I really have made an image for Windows 7 which was created before trying to install any versions of AutoCAD(corrupted or intact) at all. Then, when I have seen that error was keeping showing me even when I have run the Eusing registry cleaner, and CCleaner, and I didn't find the error was solved. Thus, I decided to restore the Windows 7 from the image created. Then, installed the AutoCAD downloaded from your link which was OK and it was installe well.

Thus, I am kindly requesting you   why I had to restore the windows 7 to install  the new AutoCAD downloaded from your link after trying to install the Autocad whose files were corrupted. However CCleaner and Eusing didn't solve the problem. 

On contrast to Acer, the new AutoCAD downloaded from your link installed well on HP and Dell, althoguh I have also tried installing the Autocad whose files were corrupted.

Error installing AutoCad_2014(32,64bit) on Windows 7 64Bit

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