Hello am using HP DV6 with windows 7..I cant hear sound from laptop speakers and cannot hear sound from headphone...i have tried reinstalling drivers and also inserting in and out this jug pin stuff but still no sound...once a while i do hear the sound when i click but when playing music no sound..when shutting down i do hear the shutting down tune..i have tried all means..need your help cos i dont intend formatting my PC..thanks
Go to the control panel, then to hardware and sound, then sound. You should see something called manage audio devices. Plug in your headphones and see if they show up.
If they don't, then either your divers(these things will tell your computer what kind of hardware it has and how to use it) are missing or the the headphone jack itself has failed. Lets say it is in fact your drivers that are missing, then all you need to do is either use windows update(it will detect many of your missing drivers) or go to the manufacturers website and look for them there(usually they will have a tab somewhere on the home page that will say something about support or downloads). And also try different headphones, those could have messed up as well.
Now lets say that you do see the headphones show up as an audio device. Then all you need to do is set them as the default and that should fix your problem. Though I will say that I currently have a problem with switching between the two. Once I start a program such as media player, it will stick with the current default audio device.