BLUE SCREEN OF DEATH

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VeasnaYim Posts 180 Registration date Tuesday June 18, 2013 Status Member Last seen October 2, 2015 - May 23, 2014 at 10:08 AM
VeasnaYim Posts 180 Registration date Tuesday June 18, 2013 Status Member Last seen October 2, 2015 - May 23, 2014 at 03:40 PM
Hello All,
My computer can't boot up to windows, it's immediatly get blue screen and i even can't see what kind of code that error.

When i tried to booting to Safe Mode,
It's become blue screen when i saw it reached the path:
C:\windows\system32\driver\classpnp.sys

Can you help me to make this Windows run as normal?
What is the problem with this blue Screen?
Related:

15 responses

Blocked Profile
May 23, 2014 at 10:13 AM
This is just a guess without googling what classPnp.sys does, but I imagine it has to do with plug and play.

Try the following:
1. Uninstall the last thing you just installed.
2.Make certain your CMOS battery is good and verify the bios is set to support PNP.
3.upgrade your BIOS, reload defaults.

Let us know.



"If you can't soar with the eagles, then don't fly with the flock!" - Oliver Sykes; Bring Me The Horizon
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Blocked Profile
May 23, 2014 at 10:35 AM
Also, when the PC is booting up keep pressing F8 until you get to the advanced boot menu. select "disable automatic restore on system failure".

this will leave the BSOD on the screen. report back the error.
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VeasnaYim Posts 180 Registration date Tuesday June 18, 2013 Status Member Last seen October 2, 2015 8
May 23, 2014 at 11:06 AM
Hello ac3mark,
Thanks for your caring!!
1. Uninstall the last thing you just installed.
-How can i make uninstall, if i can't go to even safe mode?
2.Make certain your CMOS battery is good and verify the bios is set to support PNP.
-I don't unerstand what to set to suport PNP and how to do that?
I already replace Battery but no luck
3.upgrade your BIOS, reload defaults.
-I did reoload BIOS to defualts

So it still the same.
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Blocked Profile
May 23, 2014 at 11:07 AM
what about what i suggested?
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Blocked Profile
May 23, 2014 at 11:29 AM
On your bios setup there should be PNP enabled. But it doesn't sound like that is it.
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VeasnaYim Posts 180 Registration date Tuesday June 18, 2013 Status Member Last seen October 2, 2015 8
May 23, 2014 at 11:11 AM
Hello All,
Here is the BLUE SCREEN OF DEATH error code:


*** STOP: 0x0000007B (0XFFFFF880009A9928, 0xFFFFFFFFC0000034, 0x0000000000000000, 0x0000000000000000)
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Blocked Profile
May 23, 2014 at 11:34 AM
What is the operating system you're running?

can you try reseating the memory modules or take one out if you've got more than 1.
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VeasnaYim Posts 180 Registration date Tuesday June 18, 2013 Status Member Last seen October 2, 2015 8
May 23, 2014 at 11:47 AM
The OS is Windows 7 Proffesional.
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Blocked Profile
May 23, 2014 at 11:49 AM
Can you go into the BIOS and see if the hard drive is set to AHCI/IDE or SATA mode.

PS - I'm from GMT time zone.</signature>
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VeasnaYim Posts 180 Registration date Tuesday June 18, 2013 Status Member Last seen October 2, 2015 8
May 23, 2014 at 11:58 AM
If Hard Drive set to AHCI or IDE or SATA, what should i do? if i change it will it lose data on My had drive?
Please let me know.
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Blocked Profile
May 23, 2014 at 11:58 AM
For now, i want to know what it is set to. is this a new installation or has it just happened?
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VeasnaYim Posts 180 Registration date Tuesday June 18, 2013 Status Member Last seen October 2, 2015 8
May 23, 2014 at 12:06 PM
The Hard Disk Drive is set to IDE
This is just happened.
Thanks
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Blocked Profile
May 23, 2014 at 12:09 PM
You could try changing it to SATA mode. if that doesnt work change it back to IDE.
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Blocked Profile
May 23, 2014 at 12:00 PM
1. Boot from Windows DVD or enter extended start mode
2. On the recovery tools choose the Command Line Console
3. Type:regedit <ENTER>
4. Highlight HKEY_LOCAL_MACHINE
5. File > Load Hive
6. Select < windows partition with problem > \Windows\System32\config\system (Backup this first, it's advised)
7. Regedit will ask for a Key name: Name it something like "temp"
8. Locate HKEY_LOCAL_MACHINE/temp/Select
9. Note the value in "LastKnownGood"
10. If this value is different from the value in "Current", change the "Current" value to the one in "LastKnownGood"
11. Do the same with "Default"
12. Select "temp", then "File" -> unload hive
13. Reboot to normal Windows
14. Windows is starting as usual
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VeasnaYim Posts 180 Registration date Tuesday June 18, 2013 Status Member Last seen October 2, 2015 8
May 23, 2014 at 12:08 PM
1-I still wonder that, Can i copy the file : classpnp.sys from other PC that use the same windows 7 and replace it with the path of the computer that error with that file?

2-If other computer is Windows 7 profesional and i want to make repair disk by going to control panel and choose back up and restore.. and make recover disk from that computer, and do repair at the computer error so can i do that?
Best regards
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Blocked Profile
May 23, 2014 at 02:33 PM
You'll need a windows 7 installation disc
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Blocked Profile
May 23, 2014 at 02:34 PM
If you press f8 and then choose last good known configuration. What happens?
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VeasnaYim Posts 180 Registration date Tuesday June 18, 2013 Status Member Last seen October 2, 2015 8
May 23, 2014 at 02:42 PM
Hello Kiefeschild,
I choose F8 and took Last Good Known....
It was not help and the problem still persist.

When i use Windows 7 Professional Installation disk, when i hit repair,
It warning that, All documents will not lose but some programs will be lost..

But i dont want to lose that programs.
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Blocked Profile
May 23, 2014 at 03:39 PM
In my instructions above I didn't say press repair.
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VeasnaYim Posts 180 Registration date Tuesday June 18, 2013 Status Member Last seen October 2, 2015 8
May 23, 2014 at 03:40 PM
Sorry, i mean that even i tried by myself to hit repair.
Thanks
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