BLUE SCREEN OF DEATH

Closed
Report
Posts
190
Registration date
Tuesday June 18, 2013
Status
Member
Last seen
October 2, 2015
-
Posts
190
Registration date
Tuesday June 18, 2013
Status
Member
Last seen
October 2, 2015
-
Hello All,
My computer can't boot up to windows, it's immediatly get blue screen and i even can't see what kind of code that error.

When i tried to booting to Safe Mode,
It's become blue screen when i saw it reached the path:
C:\windows\system32\driver\classpnp.sys

Can you help me to make this Windows run as normal?
What is the problem with this blue Screen?

15 replies


This is just a guess without googling what classPnp.sys does, but I imagine it has to do with plug and play.

Try the following:
1. Uninstall the last thing you just installed.
2.Make certain your CMOS battery is good and verify the bios is set to support PNP.
3.upgrade your BIOS, reload defaults.

Let us know.



"If you can't soar with the eagles, then don't fly with the flock!" - Oliver Sykes; Bring Me The Horizon

Also, when the PC is booting up keep pressing F8 until you get to the advanced boot menu. select "disable automatic restore on system failure".

this will leave the BSOD on the screen. report back the error.
Posts
190
Registration date
Tuesday June 18, 2013
Status
Member
Last seen
October 2, 2015
8
Hello ac3mark,
Thanks for your caring!!
1. Uninstall the last thing you just installed.
-How can i make uninstall, if i can't go to even safe mode?
2.Make certain your CMOS battery is good and verify the bios is set to support PNP.
-I don't unerstand what to set to suport PNP and how to do that?
I already replace Battery but no luck
3.upgrade your BIOS, reload defaults.
-I did reoload BIOS to defualts

So it still the same.
Blocked Profile
what about what i suggested?
Blocked Profile
On your bios setup there should be PNP enabled. But it doesn't sound like that is it.
Posts
190
Registration date
Tuesday June 18, 2013
Status
Member
Last seen
October 2, 2015
8
Hello All,
Here is the BLUE SCREEN OF DEATH error code:


*** STOP: 0x0000007B (0XFFFFF880009A9928, 0xFFFFFFFFC0000034, 0x0000000000000000, 0x0000000000000000)

What is the operating system you're running?

can you try reseating the memory modules or take one out if you've got more than 1.
Posts
190
Registration date
Tuesday June 18, 2013
Status
Member
Last seen
October 2, 2015
8
The OS is Windows 7 Proffesional.

Can you go into the BIOS and see if the hard drive is set to AHCI/IDE or SATA mode.

PS - I'm from GMT time zone.</signature>
Posts
190
Registration date
Tuesday June 18, 2013
Status
Member
Last seen
October 2, 2015
8
If Hard Drive set to AHCI or IDE or SATA, what should i do? if i change it will it lose data on My had drive?
Please let me know.
Blocked Profile
For now, i want to know what it is set to. is this a new installation or has it just happened?
Posts
190
Registration date
Tuesday June 18, 2013
Status
Member
Last seen
October 2, 2015
8
The Hard Disk Drive is set to IDE
This is just happened.
Thanks
Blocked Profile
You could try changing it to SATA mode. if that doesnt work change it back to IDE.

1. Boot from Windows DVD or enter extended start mode
2. On the recovery tools choose the Command Line Console
3. Type:regedit <ENTER>
4. Highlight HKEY_LOCAL_MACHINE
5. File > Load Hive
6. Select < windows partition with problem > \Windows\System32\config\system (Backup this first, it's advised)
7. Regedit will ask for a Key name: Name it something like "temp"
8. Locate HKEY_LOCAL_MACHINE/temp/Select
9. Note the value in "LastKnownGood"
10. If this value is different from the value in "Current", change the "Current" value to the one in "LastKnownGood"
11. Do the same with "Default"
12. Select "temp", then "File" -> unload hive
13. Reboot to normal Windows
14. Windows is starting as usual
Posts
190
Registration date
Tuesday June 18, 2013
Status
Member
Last seen
October 2, 2015
8
1-I still wonder that, Can i copy the file : classpnp.sys from other PC that use the same windows 7 and replace it with the path of the computer that error with that file?

2-If other computer is Windows 7 profesional and i want to make repair disk by going to control panel and choose back up and restore.. and make recover disk from that computer, and do repair at the computer error so can i do that?
Best regards

You'll need a windows 7 installation disc

If you press f8 and then choose last good known configuration. What happens?
Posts
190
Registration date
Tuesday June 18, 2013
Status
Member
Last seen
October 2, 2015
8
Hello Kiefeschild,
I choose F8 and took Last Good Known....
It was not help and the problem still persist.

When i use Windows 7 Professional Installation disk, when i hit repair,
It warning that, All documents will not lose but some programs will be lost..

But i dont want to lose that programs.

In my instructions above I didn't say press repair.
Posts
190
Registration date
Tuesday June 18, 2013
Status
Member
Last seen
October 2, 2015
8
Sorry, i mean that even i tried by myself to hit repair.
Thanks