Dell not booting up
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persephoniekali
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Jun 12, 2014 at 11:10 PM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jun 13, 2014 at 03:54 PM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jun 13, 2014 at 03:54 PM
My dell 15r special edition stopped working. When I tried to restart it, it just "booted" to a black screen with a blinking underscore. There is nothing connected or cds/dvds in the drive. I tried to remove the battery and power, but still no change. When I press ctr+alt+del it will go to a config utility option if I press Cntr+I but the only options is changing to non RAID or exit. If I don't press anything, the dell logo will appear, but nothing happens after that. Pressing the function keys at any point during that does nothing.
Any suggestions/
Any suggestions/
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2 responses
xpcman
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Jun 13, 2014 at 03:46 PM
Jun 13, 2014 at 03:46 PM
Can you try F12 (multiple times after you start the laptop). You can run the internal diagnostic programs that Dell provides from that screen.
persephoniekali
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Jun 13, 2014 at 03:47 PM
Jun 13, 2014 at 03:47 PM
Nope pressing F12 does nothing, if I press it enough times it will beep loudly (as will most of the keys if I repeatedly press them)
xpcman
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Jun 13, 2014 at 03:54 PM
Jun 13, 2014 at 03:54 PM
It looks like you need a computer tech to diagnose the problem. Nothing beats "hands on" access to the hardware. Perhaps a local repair shop?
