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I forgot my secret question answer my yahoo id

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baljinder1 Posts 1 Registration date Saturday June 28, 2014 Status Member Last seen June 28, 2014 - Jun 28, 2014 at 10:41 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jun 29, 2014 at 06:18 AM
know what my password is at the time, so I CAN log-in.
But my problem is that I don't rememeber the answer to my secret question, so if I DO forget my password (which is very likely, and no, I am not writing it down), I won't be able to recover it because I don't know the answer.

How do I change my secret question WITHOUT having to know the answer to it?

1 response

Answer 1 / 1
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Jun 29, 2014 at 06:18 AM
Go to this page to contact customer care, fill the form and wait for the answer :

https://io.help.yahoo.com/contact/index?page=home&locale=en_US&y=PROD_ACCT

or

https://io.help.yahoo.com/contact/index?page=home&locale=en_CA&y=PROD_ACCT

Select password and sign in

Select forgot secret questions and answers

Click on the envelope

Fill the form

Good luck
1

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