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External HDD SHOWING UP IN MY COMPUTER BUT NOT LETTING ME ACCESS FILEST.

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mr_jangoo Posts 4 Registration date Saturday 5 July 2014 Status Member Last seen 8 July 2014 - 5 Jul 2014 à 04:09
stevenleboss Posts 89 Registration date Saturday 22 June 2013 Status Member Last seen 24 August 2016 - 14 Jul 2014 à 11:56
MY TOSHIBA 500GB EXTERNAL HDD SHOWING UP IN MY COMPUTER BUT NOT LETTING ME ACCESS FILES AND NOT OPTION TO FORMAT. WHEN I DOUBLE CLICK IT JUST FREEZES MY WINDOWS EXPLORER, PLEASE HELP ME ON STEPS TO FIX THIS PROBLEM AM USING WINDOWS 8 64 BITS ACER LAPTOP WITH 8GB RAM AND 750HDD SPACE. THANKS
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2 responses

Réponse 1 / 2
stevenleboss Posts 89 Registration date Saturday 22 June 2013 Status Member Last seen 24 August 2016 2
5 Jul 2014 à 07:12
Hi,
Please Keep calm, and follow these steps :
1 - Download Test disk and EasUS partition
2 - Download ACDsee(optional - But I recommended)
If you've downloaded ACDSee, then open Its explorer and try exploring your HDD files with it,if it freezes then there are two things that probably hapenned with your HDD :
-Virus/Malwares attacked it OR
-There's a system problem with your HDD
Just try scanning your HDD with an Antivirus/AntiMalware, if there's no virus/malware found then follow these steps :
1 - Use Testdisk and try making a recuparation of your files(Only f you couldn't explore your HDD with ACDSee)
2 - Use EaseUS partition to Format Your HDD , If it says Protected to writting, know its a bigger problem
3 - Partition your HDD and it you are done!!!

Cordially, Fokouas Steven
mr_jangoo Posts 4 Registration date Saturday 5 July 2014 Status Member Last seen 8 July 2014
5 Jul 2014 à 09:19
Will I lose my files? Its an external hdd and has vital govt info on it.
stevenleboss Posts 89 Registration date Saturday 22 June 2013 Status Member Last seen 24 August 2016 2
14 Jul 2014 à 11:56
No you will not loose your data, only if you use testdisk, if you estimate you can't do it by yourself, Dm me so i should help you more ;)
Réponse 2 / 2
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
5 Jul 2014 à 07:41
Please, writing all in capital letters in computer language is similar to shouting, it is considered aggressive.

Download the following tool (UsbFix) and follow the instructions in the tutorial:

http://ccm.net/download/download-24089-usbfix

Good luck
mr_jangoo Posts 4 Registration date Saturday 5 July 2014 Status Member Last seen 8 July 2014
5 Jul 2014 à 09:17
Are u experiencing same problem? Thanks alot
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
5 Jul 2014 à 16:10
No, I gave you the solution!
mr_jangoo Posts 4 Registration date Saturday 5 July 2014 Status Member Last seen 8 July 2014
8 Jul 2014 à 09:34
will i lose my data on the hard drive if i follow this process

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