External HDD SHOWING UP IN MY COMPUTER BUT NOT LETTING ME ACCESS FILEST.

Closed
mr_jangoo
Posts
4
Registration date
Saturday July 5, 2014
Status
Member
Last seen
July 8, 2014
- Jul 5, 2014 at 04:09 AM
stevenleboss
Posts
101
Registration date
Saturday June 22, 2013
Status
Member
Last seen
August 10, 2016
- Jul 14, 2014 at 11:56 AM
MY TOSHIBA 500GB EXTERNAL HDD SHOWING UP IN MY COMPUTER BUT NOT LETTING ME ACCESS FILES AND NOT OPTION TO FORMAT. WHEN I DOUBLE CLICK IT JUST FREEZES MY WINDOWS EXPLORER, PLEASE HELP ME ON STEPS TO FIX THIS PROBLEM AM USING WINDOWS 8 64 BITS ACER LAPTOP WITH 8GB RAM AND 750HDD SPACE. THANKS

2 replies

stevenleboss
Posts
101
Registration date
Saturday June 22, 2013
Status
Member
Last seen
August 10, 2016
2
Jul 5, 2014 at 07:12 AM
Hi,
Please Keep calm, and follow these steps :
1 - Download Test disk and EasUS partition
2 - Download ACDsee(optional - But I recommended)
If you've downloaded ACDSee, then open Its explorer and try exploring your HDD files with it,if it freezes then there are two things that probably hapenned with your HDD :
-Virus/Malwares attacked it OR
-There's a system problem with your HDD
Just try scanning your HDD with an Antivirus/AntiMalware, if there's no virus/malware found then follow these steps :
1 - Use Testdisk and try making a recuparation of your files(Only f you couldn't explore your HDD with ACDSee)
2 - Use EaseUS partition to Format Your HDD , If it says Protected to writting, know its a bigger problem
3 - Partition your HDD and it you are done!!!

Cordially, Fokouas Steven
0
mr_jangoo
Posts
4
Registration date
Saturday July 5, 2014
Status
Member
Last seen
July 8, 2014

Jul 5, 2014 at 09:19 AM
Will I lose my files? Its an external hdd and has vital govt info on it.
0
stevenleboss
Posts
101
Registration date
Saturday June 22, 2013
Status
Member
Last seen
August 10, 2016
2
Jul 14, 2014 at 11:56 AM
No you will not loose your data, only if you use testdisk, if you estimate you can't do it by yourself, Dm me so i should help you more ;)
0
Ambucias
Posts
47360
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,256
Jul 5, 2014 at 07:41 AM
Please, writing all in capital letters in computer language is similar to shouting, it is considered aggressive.

Download the following tool (UsbFix) and follow the instructions in the tutorial:

http://ccm.net/download/download-24089-usbfix

Good luck
0
mr_jangoo
Posts
4
Registration date
Saturday July 5, 2014
Status
Member
Last seen
July 8, 2014

Jul 5, 2014 at 09:17 AM
Are u experiencing same problem? Thanks alot
0
Ambucias
Posts
47360
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,256
Jul 5, 2014 at 04:10 PM
No, I gave you the solution!
0
mr_jangoo
Posts
4
Registration date
Saturday July 5, 2014
Status
Member
Last seen
July 8, 2014

Jul 8, 2014 at 09:34 AM
will i lose my data on the hard drive if i follow this process
0