Windows 7 Start up welcome screen, Log on extreme slowClosed

Question

Hello All,
At my office, A computer was attached by White Screen Virus and I was kill it out and work it fine now..
But remaining more problem that When that computer every slow on starting up welcome screen or even log on, it's take around 1 minute to get the windows desktop.
Can you let me know how to make it faster?
I had try to use tune up third party software to perform to fix it, it just help a bit.
Include this, I had do the disk scan, Defragmentation but still not help.
Thanks so much.

2011N2 · Answer

Hello, 

To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a log. 

1. Open this link and download ZHPDiag2 : 

https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html 

(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message.) 

2. Save the file on your Desktop. 

3. Double click on ZHPDiag.exe and follow the installation instructions. 

(For Vista and Win 7 users, click right to ensure you execute with admin right) 

The tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix after log analysis). 

4. Double click on the short cut ZHPDiag on your Destktop. 

5. If you need to change the language, click on the little house, (bottom right) and change to English 

6. Click on Full. 

Wait for the tool to finished (maybe a long time) 

7. Close ZHPDiag. 

8. To transmit the report, click on this link : 

https://authentification.site 

9. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).

10. Select the file ZHPDiag.txt. 

11. Click on "upload » 

12. Copy the URL and post it here. 

Gabriel.

Windows 7 Start up welcome screen, Log on extreme slow

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