Cant get my acer laptop to start up

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koala420 Posts 1 Registration date Sunday 13 July 2014 Status Member Last seen 13 July 2014 - 13 Jul 2014 à 10:50
 Blocked Profile - 16 Jul 2014 à 10:31
hi I cant get my acer laptop to start up, it was having problems updating installations and now its saying starting automatic repair when I turn it on but the screen stays black then after, please help

2 responses

johnebadbak74 Posts 95 Registration date Monday 19 May 2014 Status Member Last seen 14 January 2015 14
13 Jul 2014 à 22:09
STEPS:
1. Boot up as normal, and wait until you see the cursor on the black screen
2. When you're booted, press Ctrl+Alt+Del
3. In the Processes tab of the Task Manager, find explorer.exe
4. If you find one, right-click it and select End Process
5. Select File ? Run
6. Enter explorer and press Enter - the desktop should show up
7. After it has finished loading, reboot
8. This time, your desktop will show up without the black screen