Cant get my acer laptop to start up

koala420 Posts 1 Registration date Sunday July 13, 2014 Status Member Last seen July 13, 2014 - Jul 13, 2014 at 10:50 AM
 Blocked Profile - Jul 16, 2014 at 10:31 AM
hi I cant get my acer laptop to start up, it was having problems updating installations and now its saying starting automatic repair when I turn it on but the screen stays black then after, please help

2 responses

johnebadbak74 Posts 95 Registration date Monday May 19, 2014 Status Member Last seen January 14, 2015 14
Jul 13, 2014 at 10:09 PM
1. Boot up as normal, and wait until you see the cursor on the black screen
2. When you're booted, press Ctrl+Alt+Del
3. In the Processes tab of the Task Manager, find explorer.exe
4. If you find one, right-click it and select End Process
5. Select File ? Run
6. Enter explorer and press Enter - the desktop should show up
7. After it has finished loading, reboot
8. This time, your desktop will show up without the black screen