My WD Passport is not detected.

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bellakookie Posts 1 Registration date Monday July 14, 2014 Status Member Last seen July 14, 2014 - Jul 14, 2014 at 09:01 PM
xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jul 15, 2014 at 01:43 PM
I 've been searching on the internet regarding my problem. But none of them solved the problem I had. Recently my passport can't be detected on my laptop and my office pc's. So is there any 'easier' way for me to fix this issue? Thank you.

1 reply

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,830
Jul 15, 2014 at 01:43 PM
No easy way. External drives are very fragile and often fail. there are two ways the drive can fail. The first is a physical drive failure. I have replaced a few drives by prying open the case and replacing the drive with a standard laptop or desktop drive. The second is an interface failure that leaves drive and data intact. The data can be salvaged using either a new USB interface or mounting the drive in a desktop computer.

Good luck
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