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Pavilion DV7 scroll does not work on my pad

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mourghan - Mar 10, 2009 at 07:27 PM
 Mary - Feb 27, 2015 at 06:34 PM
Hello,
I have almost given up hope.... but I'm hoping you can help. Everything on my new pavilion DV7 works great except the scroll bar on my mouse pad has stopped working even though my mouse still works fine. Does anyone have any idea what the problem is? Or more importantly how to fix it? Thanks much in advance for any suggestions.
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7 responses

Answer 1 / 7
Hemo vintage
Jun 13, 2009 at 06:23 PM
After Windows updated the synaptics software had this problem.

I was able to resolve this issue by doing the following.

In the control panel go into the Mouse settings. Choose the tab for Device Settings (has red icon to left) and go into settings.

The option to choose is Virtual Scrolling and make sure tick is in the box for Enable vertical scrolling.

Hope this resolves your problem.






Message Edited by netten on 02-25-2009 09:18 AM
27
mourghan
Jun 13, 2009 at 07:29 PM
You are MADE of awesome!!! This worked perfectly, thank you so much!
0
Plain OL AL
Aug 31, 2009 at 09:19 PM
Yeah dude I had the same exact problem that was driving me wild! I was about to do a complete system restore but this fixed my problem.

Thanks A Million
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tab 2
Oct 6, 2009 at 10:41 PM
there was no option for virtual scrolling on mine. hp pavilion laptop. hp-g70-460us. thank you.
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udy
Jul 14, 2010 at 01:48 AM
i have been doing wat u said to do, but my laptop[hp dv6000] is only shwing the icon, but not actually scrolling
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dv6
Jan 8, 2013 at 04:05 AM
brilliant thanks for that! I had to take a few more steps and go in to another little icon on the side of the part that says 'scrolloing' which gave me more options to adjust
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Answer 2 / 7
Pookie
Nov 3, 2009 at 03:27 PM
This is the easies way too fix the the scrolling problem on ur dv7 mouse. First go to windows update and see if windows update produces and update for SYNAPTICS POINTING DEVICE IF SO DOWNLOAD AND INSTALL . Second if not there go too start control panal mouse icon click on it once there go too HARDWERE tab and then too PROPERTIES see if U have and update driver option if so click on it an update DRIVER TAB FOR ur mouse pad AND UPDATE THAT WAY. THIRD AND EASIEST GO TOO UR HP RECOVERY MANAGER AND CLICK ON IT AND ONCE IT POPS UP HIT NEXT AND IT WILL ASK U IF IT IS A PROGRAM DRIVER CLICK NO AND THEN IT WILL ASK U IS IT A DRIVER PROGRAM CLICK YES LOOK FOR UR MOUSE SYNAPTICS REINSTALL IT THERE AND RESTART AND IT WILL DEFINELY WORK ......
5
migles
Dec 28, 2009 at 10:33 PM
man!!! thanks a lot that totally worked dude u saved my ass lol thanks a lot for the tip man u rock!!!!
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kimmy
Apr 11, 2010 at 08:38 PM
You're my hero. Haha. thank you!
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pals
Jul 29, 2013 at 03:46 AM
Thanks a lot..!! it really solved the problem..!!
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Answer 3 / 7
Pookie
Nov 3, 2009 at 03:42 PM
ANY COMPUTER CONTAINING UR MOUSE U CAN CONTACT ME GROM MY POST IF IT DOES NOT WORK FOR YA
4
nubs39
Jan 11, 2010 at 10:43 AM
My scroll pad is not working however, I have a DV6 and it didn't work. Please help.
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Dmac
Apr 11, 2010 at 02:29 AM
same - I have a dv6
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Jon,H
Jun 25, 2010 at 03:58 PM
thamx you r the man
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Answer 4 / 7
MSmith
Jan 23, 2013 at 10:26 PM
Click the windows link or start circle and type "mouse" in the search. Click the first option "mouse". Click Device Settings, and then click Settings.... Go to Scrolling and double click it. This opens a new window, click enable vertical scrolling, and enable horizontal scrolling. click okay, close window. click apply. Enjoy scroll option
1

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Answer 5 / 7
dfghjks
Feb 15, 2010 at 05:40 PM
hahaha bitch! got it fixed!
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Answer 6 / 7
PinkKat
Nov 8, 2010 at 01:36 PM
Thank you so much was going nuts
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Answer 7 / 7
Mary
Feb 27, 2015 at 06:34 PM
This long after original post, I'm s glad this was here! I had the same problem after a windows update and had to do what was advised. *sigh* thanks so much.
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