Problem with Toshiba Satelite

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SamMal - Aug 24, 2014 at 05:39 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Aug 24, 2014 at 06:43 AM
Hello,

I've got problem with Toshiba Satellite Laptop, it has Win7 and when start laptop take me to the point where windows was unexpectedly shut down and I've got options Repair and Start Windows Normally. When I go repair I got black Screen and all I can see is arrow and black screen, when go start win normally it just restarts. I did try F8 and Safe mode same thing just restart windows, also every other option when I go F8 is the same Windows just restart.
Is it some virus or is it something else?
Thank you in advance if someone helps.

1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,170
Aug 24, 2014 at 06:43 AM
Hello

I suggest you try to restore to factory settings, if that fails, you have a faulty hard disk that only a technician can handle.

Good luck
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