Dell Inspiron 17r-5737 Screen Problems

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Endless_Day141 Posts 1 Registration date Monday September 1, 2014 Status Member Last seen September 1, 2014 - Sep 1, 2014 at 08:37 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Sep 1, 2014 at 08:55 PM
Manufactured December 2013, received January 2014, this Dell laptop is already having problems with the screen. When I press the power button, the screen appears black but backlit, never showing the Dell logo. The keyboard is backlit as well. Then the screen turns completely black (no backlighting) for a few seconds, and returns to its backlit state for an indefinite amount of time. Occasionally, the screen will appear white on startup but will turn black with a tap to the back of the screen. I'm pretty disappointed that this laptop has crapped out after only a few months. I use it primarily for gaming and Skyping, and I keep Kaspersky anti-virus on it so there is little chance of a virus. Any suggestions/comments? Or should I just check out my warranty and/or get a new laptop?
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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Sep 1, 2014 at 08:55 PM
Call Dell and check-out the warranty.
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