Inspiron laptop not starting correctly

Solved/Closed
Helpmeh21
Posts
5
Registration date
Thursday September 4, 2014
Status
Member
Last seen
September 7, 2014
- Sep 4, 2014 at 10:42 PM
Ambucias
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
- Sep 7, 2014 at 04:26 PM
Hello, recently my laptop has been unable to get past the Dell initial startup screen.
It has lights and everything going on but the little circle showing its loading isn't coming up. Please see help my online classes are burying me because of this issue

4 replies

Ambucias
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,312
Sep 7, 2014 at 04:26 PM
You must see a technician. Usually a competent technician can transfer most of the data from the damaged disk to the new one, there may be some lost like a few programmes, then again, may be not.

Good luck
1
xpcman
Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,970
Sep 5, 2014 at 01:38 PM
I suggest you use the Dell diagnostics I think it's F11 or F12 at start-up. You might be looking a bad hard disk.

Good Luck
0
Helpmeh21
Posts
5
Registration date
Thursday September 4, 2014
Status
Member
Last seen
September 7, 2014

Sep 5, 2014 at 03:08 PM
I've tried that and it just shows the loading bar then nada
0
Ambucias
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,312
Sep 5, 2014 at 06:02 PM
What is your operating system?

What is the Dell model?

Did this happen all of sudden? What did you do before the issue occured? (Browsing, downloading, installing, software or hardware addition, etc.)

What is your antivirus?

How old is the lappy?

Can you boot in safe mode with networking?
0
Helpmeh21
Posts
5
Registration date
Thursday September 4, 2014
Status
Member
Last seen
September 7, 2014

Sep 5, 2014 at 09:40 PM
Well it's like a year and a half old now, with Norton antivirus. It's been happening for the past month or so and I don't know if it's a specific thing or not. I think the models a inspiron 5200 and it's operating system is a nvida from a year ago with all of the updates.
0
Ambucias
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,312
Sep 6, 2014 at 07:05 AM
Hi

Operating system = Windows XP, 7, 8 or Linux

Can you boot in safe mode with networking?

Norton! You poor soul!
0
Helpmeh21
Posts
5
Registration date
Thursday September 4, 2014
Status
Member
Last seen
September 7, 2014

Sep 6, 2014 at 09:45 AM
8 and I can't even get to safe mode, it's just shows the loading bar under the Dell logo then does nothin man
0
Ambucias
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,312
Sep 6, 2014 at 04:59 PM
As Xpcman said, this is bad harddisk which must be replaced.
0
Helpmeh21
Posts
5
Registration date
Thursday September 4, 2014
Status
Member
Last seen
September 7, 2014

Sep 7, 2014 at 01:12 PM
And how could I do that? Also will it destroy my saved data.
0