My passport WD don't see an icon anywhere Closed

Question

Hi my wd passport stopped working after i tried to save a project from a flash stick to my passport  the light blinks and when I checked in device management it said your passport is ok but I don't see an icon anywhere thanks for your help.

R2D2_WD · Answer

Hi there,

Can you confirm that the drive is/not seen in Disk Management? Check in Device Manager too. If it is in Device Manager, try to unplug the drive, uninstall the drivers, restart the PC and plug the drive again. I would do error fix with chkdsk /r, /f commands and try the device on another PC.

https://docs.microsoft.com/en-us/previous-versions/technet-magazine/dd637756(v=msdn.10)?redirectedfrom=MSDN - details about chkdsk commands

Hope this helps

yaohua · Answer

Thanks for your reply I see the wd passport  in the device management and I did what you said un plugged and uninstalled and restarted my pc same thing sorry I just wish it works I have two more passports I just hope they don't give me the same problem I have important stuff on them what else can I do? Thanks again.

R2D2_WD · Answer

So the drive is seen on Device Manager without any error signs and is visible in Disk Management, but not in My Computer? After uninstalling the drivers and plugging in the drive, were the drivers reinstalled automatically? 
If you see it in Disk Management, what options do you have when you right click the drive? Have you tried the chkdsk commands? Sometimes, when the drive is disconnected while still spinning, some errors and corrupted files may appear. Chkdsk may restore some readable information. If you have the option, try the device on all the USB ports and on other PC. 
I would advise you to use your externals as a backup destination, so that if something happens you will have the information on one more device.

My passport WD don't see an icon anywhere

3 responses

Similar discussions

Subscribe To Our Newsletter!