Hard disk not detected
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vinothkk94
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Monday October 13, 2014
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Oct 13, 2014 at 06:28 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Oct 15, 2014 at 05:11 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Oct 15, 2014 at 05:11 AM
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3 responses
R2D2_WD
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Monday September 1, 2014
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Oct 14, 2014 at 04:28 AM
Oct 14, 2014 at 04:28 AM
Hi there,
If your HDD is recognized on another PC, I would say that the issue comes from the SATA connector of your laptop. If you have some warranty left, you should contact the reseller. Those objects that fell below keyboard might be the reason for the issue, but this should be confirmed from a technician. If you are going to return the laptop for some technical expertise, do a data backup before that.
Hope this helps
If your HDD is recognized on another PC, I would say that the issue comes from the SATA connector of your laptop. If you have some warranty left, you should contact the reseller. Those objects that fell below keyboard might be the reason for the issue, but this should be confirmed from a technician. If you are going to return the laptop for some technical expertise, do a data backup before that.
Hope this helps
vinothkk94
Posts
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Registration date
Monday October 13, 2014
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Member
Last seen
October 15, 2014
Oct 15, 2014 at 04:03 AM
Oct 15, 2014 at 04:03 AM
but other hard disk supported in my laptop
R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
155
Oct 15, 2014 at 05:11 AM
Oct 15, 2014 at 05:11 AM
Could you check your motherboard manufacturer's web site for an update of the SATA drivers? In BIOS, is the drive set to IDE or AHCI? Change these settings and try again.
