Hard drive intermittently not detected

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Hard drive

SRC_S Posts 6 Registration date Wednesday December 3, 2014 Status Member Last seen December 10, 2014 - Dec 3, 2014 at 03:20 PM
SRC_S Posts 6 Registration date Wednesday December 3, 2014 Status Member Last seen December 10, 2014 - Dec 8, 2014 at 01:32 PM

hey there... last night my nephew dropped my laptop(Acer Aspire S3-951) off the table and banged on it for reasons I don't know... then after that I couldn't copy most of my files from the D:\ drive and I kept getting a 0x8007045D error... soo I connected the hdd to my desktop using the same sata connectors that was on my 3.5" desktop HDD... but it couldn't read the files.. since after that the HDD is intermittently detected on both my laptop and desktop....

however, I tried to install windows but it detects my mSATA SSD but not my main drive, then I tried installing ubuntu and I get an I/O error soo I had to install it on the 20.0GB SSD... again at times the hdd is there in the BIOS but not in the OS.. I mean when I run cfdisk from ubuntu and list disk on windows I see only the ssd but when I go to the BIOS I see the HDD... hope I was able to make myself clear.. thanks!

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2 responses

Answer 1 / 2

xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Dec 3, 2014 at 03:59 PM

So what's the question?

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Dec 3, 2014 at 05:30 PM

Good question!

SRC_S Posts 6 Registration date Wednesday December 3, 2014 Status Member Last seen December 10, 2014
Dec 4, 2014 at 12:33 AM

ohh yeah... I forgot to ask the question..... hahahahahah.. sorry for that.... well the question is is my hard drive dead or it's something else... and does anyone know how to get all my files back.. thanks!

Answer 2 / 2

R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 155
Dec 4, 2014 at 09:49 AM

Hi there,

I could not understand if the drive is now detected by both PC and laptop but files can not be seen, or still can not be detected. By any means, dropping a laptop could cause some damage, but without professional examination is really hard to tell what is going on. If there are no strange noises from the drive, it may be just the SATA port which was damaged, but that is just an assumption.
My advice: ask assistance from a technician.

Hope that you will find a solution

SRC_S Posts 6 Registration date Wednesday December 3, 2014 Status Member Last seen December 10, 2014
Dec 4, 2014 at 10:00 AM

the drive can neither be detected by the laptop nor the desktop. note that i'm connecting the HDD to the desktop via the sata and power cables that is used with my desktop HDD... it is intermittently detected by the BIOS on both machines, but not by the OS... and I don't get the sound of the head moving over the platter.. all I get is the sound of the spinning platter

R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 155
Dec 5, 2014 at 07:13 AM

Could you hear the head moving before dropping the laptop? If so, this may be a good indication that there may be some issue, preventing the actuator's functionality.

SRC_S Posts 6 Registration date Wednesday December 3, 2014 Status Member Last seen December 10, 2014 > R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017
Dec 5, 2014 at 07:26 AM

i think I just made up my mind to get a new hard drive... could anyone suggest me which brand should I buy... please don't recommend me SSDs...

thanks!

P.S. the drive has to be a better shock absorber than the seagate hdd that came with my laptop... anyways I was thinking of getting a hitachi hdd.. any other second options I should consider..?

R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 155
Dec 8, 2014 at 07:50 AM

Well, it is hard to recommend a shock resistant drive. No manufacturer could guarantee that a drive can resist physical hits. Hard drives are very fragile components and have to be managed with caution. If you need a reliable drive, I would recommend you the WD Blue drive, which is a very good drive for everyday usage. If you are into gaming, think about WD Black, which is a high performance drive.

thanks for your replies but I just got a new HGST hard drive and everything seems to be working fine.. thanks!

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