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No sound device installed

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GeeGee - Dec 12, 2014 at 10:43 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 12, 2014 at 04:17 PM
I have a Lenovo G510 laptop running Windows 8.1, 64bit. Sound worked when I first purchased it a week ago, but now I get and error stating that "No sound device installed". I went to Device Manager and the only device is for the Bluetooth. There is not any other audio device listed.
I know that it is still under warranty, but I would like to fix it myself if possible. I have been in contact with Lenovo Tech Support and they are working to see what the problem is, but it's taking too long.
Any help is appreciated.



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Answer 1 / 1
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Dec 12, 2014 at 04:17 PM
I suggest you reinstall the sound driver for your sound card. You should find it on the Levolo site.
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