WD 1TB harddisc detected by computer but not usable

Closed
Hanuman - Dec 22, 2014 at 02:01 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Dec 22, 2014 at 02:21 AM
Hello,

I have a 1TB external hard disc, it was working fine until yesterday.
All of a sudden its not accessable now. When I connect to machine the LED is blinking and G drive is available but I am unable to access any content and it doesn't show free/used space in the G drive. Please help

1 response

R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Dec 22, 2014 at 02:21 AM
Hi Hanuman,

Could you tell me your device's model number. Please go to Disk Management and check the drive's file format. Is it RAW? Can you perform some actions when you click the drive with the right mouse button? I recommend you to go to Device Manager and check if your device is available there. If it is, uninstall it, reboot PC and plug the device back in. The OS should reinstall drivers. If there is no change, check the device with another USB cable and on another PC.

Hope this helps
0