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WINDOWS-KERNEL-POWER

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techie_newbie Posts 14 Registration date Saturday January 17, 2015 Status Member Last seen January 29, 2015 - Jan 18, 2015 at 05:50 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 29, 2015 at 04:22 PM
Hello, any of you experienced this:


- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2015-01-17T00:47:06.895246400Z

EventRecordID 15185

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer TOSHIBA

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0

actually, my laptop is a toshiba satellite, it restarts itself without any hesitation, it will just shut down itself and reboot, and on the event log, the text above appears. i wonder what is the cause of it. need help with this.
Related:

4 responses

Answer 1 / 4
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,170
Jan 18, 2015 at 06:41 AM
Check your audio drivers in device manager! If you have more than one disable one, it may be the cause for the crash!
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Anonymous User
Jan 26, 2015 at 11:46 PM
how to analyze that this is problem in audio driver?...may be something else?
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Answer 2 / 4
techie_newbie Posts 14 Registration date Saturday January 17, 2015 Status Member Last seen January 29, 2015
Jan 19, 2015 at 05:30 AM
ya, i got five audio driver, four of em are nvidia hd audio driver,
i'll try it, hope it will work,
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techie_newbie Posts 14 Registration date Saturday January 17, 2015 Status Member Last seen January 29, 2015
Jan 19, 2015 at 06:25 AM
sad to say, it still restarts,
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,170 > techie_newbie Posts 14 Registration date Saturday January 17, 2015 Status Member Last seen January 29, 2015
Jan 19, 2015 at 06:29 AM
Do you now have only one driver?
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,170 > Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023
Jan 19, 2015 at 06:33 AM
I forgot, ensure you have the correct driver.
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techie_newbie Posts 14 Registration date Saturday January 17, 2015 Status Member Last seen January 29, 2015 > Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023
Jan 26, 2015 at 11:22 PM
haha, took me forever to post a reply,
the audio drives i have are smart conextant audio driver and four nvidia audio driver, i disabled the four nvidia drivers still the problem insists, now i'll try to disable all audio drives
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Answer 3 / 4
techie_newbie Posts 14 Registration date Saturday January 17, 2015 Status Member Last seen January 29, 2015
Jan 29, 2015 at 08:37 AM
disabling the audio drives doesn't work
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Answer 4 / 4
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,170
Jan 29, 2015 at 04:22 PM
I believe that this link contains your solution:

https://answers.microsoft.com/en-us/windows/forum/windows_7-performance/bsod-and-random-crashes-331c3b3a-2005-44c2-ac5e/d09e8759-c0a4-483f-83bd-ad90c1ee65af
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