Can't complete restore to original on Dell laptop [Closed]

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Monday January 19, 2015
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Wednesday October 8, 2008
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I am trying to restore a Dell Inspiron, running Windows 7, to factory settings. Following on line instructions, after I get to the screen showing REPAIR MY COMPUTER and press enter, the next screen has a graph showing files being loaded and then the computer reboots back to Windows. Help

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19532
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Wednesday October 8, 2008
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Contributor
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June 15, 2019
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This sounds like a hardware problem. Perhaps you need to replace the hard disk. You can order a new disk from Dell that contains the recovery partition.

Good luck

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