Can't complete restore to original on Dell laptop

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Jerryd1941 Posts 1 Registration date Monday January 19, 2015 Status Member Last seen January 19, 2015 - Jan 19, 2015 at 10:23 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jan 20, 2015 at 01:23 PM
I am trying to restore a Dell Inspiron, running Windows 7, to factory settings. Following on line instructions, after I get to the screen showing REPAIR MY COMPUTER and press enter, the next screen has a graph showing files being loaded and then the computer reboots back to Windows. Help

1 response

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Jan 20, 2015 at 01:23 PM
This sounds like a hardware problem. Perhaps you need to replace the hard disk. You can order a new disk from Dell that contains the recovery partition.

Good luck
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