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Nothing on screen after signing in

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Hanis - Feb 11, 2015 at 10:06 AM
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 - Feb 27, 2015 at 05:54 AM
Hello,




I restart my computer after using it for 2 hrs. After signing, there was nothing on the screen but i can still see the mouse arrow. I tried shuting down my computer too thinking that it might help.. I bought this on the same day this happened ?
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Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 894
Feb 27, 2015 at 05:54 AM
Hello,
could you press ctrl+alt+del and go to task manager in that file-->new task-->explorer.exe-->ok...
if you didnt get icons it may be virus issue..
tap F8 after restarting your computer and get into safe mode...
Regards
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