Black screen Dell Inspiron

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Tmy11 Posts 1 Registration date Wednesday February 18, 2015 Status Member Last seen February 18, 2015 - Feb 18, 2015 at 08:49 PM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   - Feb 19, 2015 at 10:42 AM
I am having about the samr problem i have a Dell inspiron n5010. When i power up my laptop it goes to the dell logo which only gives me f2 and f12 options. And right after that it goes to a black screen with a white cursor. I am not sure what to do here. Please help. I tried the f8 but nothing happens amd i tried removing my media card that i had plugged in and npthing worked.i tried everything that is posted on this page. Nothing has worked so far.
Please help i need my laptop with all my documents. Anyone?
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KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
Feb 19, 2015 at 10:42 AM
Hello Tmy11,

It seems to me that your hard drive has a failure. Can you pull it out and connect it as an external one via a SATA to USB adaptor on another PC? Does it spin at all?
Here on this forum there's a thread similar to yours, so I think might want to check on it:
https://ccm.net/computing/hardware/1535-computer-boots-to-black-screen/

Hope this helps.

KY_WD
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