Black screen Dell Inspiron [Closed]

Report
Posts
1
Registration date
Wednesday February 18, 2015
Status
Member
Last seen
February 18, 2015
-
Posts
2054
Registration date
Thursday October 23, 2014
Status
Member
Last seen
February 28, 2017
-
I am having about the samr problem i have a Dell inspiron n5010. When i power up my laptop it goes to the dell logo which only gives me f2 and f12 options. And right after that it goes to a black screen with a white cursor. I am not sure what to do here. Please help. I tried the f8 but nothing happens amd i tried removing my media card that i had plugged in and npthing worked.i tried everything that is posted on this page. Nothing has worked so far.
Please help i need my laptop with all my documents. Anyone?

1 reply

Posts
2054
Registration date
Thursday October 23, 2014
Status
Member
Last seen
February 28, 2017
108
Hello Tmy11,

It seems to me that your hard drive has a failure. Can you pull it out and connect it as an external one via a SATA to USB adaptor on another PC? Does it spin at all?
Here on this forum there's a thread similar to yours, so I think might want to check on it:
https://ccm.net/faq/9066-laptop-screen-won-t-turn-on

Hope this helps.

KY_WD

Subscribe To Our Newsletter!

The Best of CCM in Your Inbox

Subscribe To Our Newsletter!