My lenovo laptop starts up but it shows a blue screen [Closed]

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Hello, My lenovo laptop shows a blue screen when I boot it up this started happening when I clicked update and shut down now when it starts up it just shows a blank blue screen I also had a virus on their when I shut it down so could that be the problem or did I accidentally unistall something important? please help this laptop was very expensive and we don't want to bring it in to best buy or some sevice center



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Saturday January 17, 2015
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October 2, 2019
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Hi Thomas G,

Is there an error code on the blue screen?

Is it possible to start in safe mode?

I really appreciate thank you messages as a payment for solving issues :o)
My thinkpad also did not show anything just blue screen. the only method that worked out was opening the clips on the other side of the laptop. I do not kbow if it is the memory or whatsoever but it worked.