My External Hard drive, is having problems going on

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Rika - Mar 1, 2015 at 02:17 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Mar 2, 2015 at 03:20 AM
Hello,

I own a 2TB Seagate External HD, and i've been having this problem for a long time. Every time I try to plug the plug wire to the External, it wont light up until I try to plug it multiple times, also a recent problem which worries me even more is that when I plug it, it light up, I can feel the HD spinning but it wont boot on my laptop and eventually the light will go off, it eventually works after trying to plug it multiple times again but i'm getting worried. How can I fix this? I can't afford to simply buy another HD and I rely on that to save most of my files. I also only use this occasionally, Any help is appreciated.

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2 responses

xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Mar 1, 2015 at 08:09 PM
Perhaps a new USB cable might fix the problem.
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R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Mar 2, 2015 at 03:20 AM
Hi there,

Is this a 2.5'' model or it is a 3.5'' with its own power cable? I strongly recommend you to change the USB cable. If the model has a power cable, change it too. Have you tried the device in all the USB ports and on another PC? This looks like a connectivity issue, but it may be related to some port malfunctioning.

Hope this helps
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