USB Hard drive won't show up.

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Rick - Apr 21, 2015 at 01:22 PM
R2D2_WD
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- Apr 22, 2015 at 02:50 AM
Hi,

I got my hard drive here, wich is maximum 3 or 4 months old. When I plug this drive in my computer, it does not show up in the COMPUTER list. [ http://prntscr.com/6wiw3u ] I've readed some other forums but it didn't work out.

I have no idea what I have to do?

Greets,
Rick

1 reply

R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
152
Apr 22, 2015 at 02:50 AM
Hi Rick,

Could you tell me what troubleshooting steps you have tried? Try testing the device with another USB cable and on another PC. From your screenshot I see that in Disk Management the device appears without a drive letter. Can you assign one? If this option does not appear in Disk Management, try using the Diskpart command from Command Prompt. It should be like this:
Diskpart
List volume
Select volume N (where N is the number of the volume of your device)
Assign letter =L (or whatever letter you like and is not in use)

Does the drive appear in Device Manager? It should be under USB devices. Find it and uninstall it. Restart your PC and plug the device back in.


Hope this helps
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