Outlook archive file not opening [Solved/Closed]

gittosecondo 1 Posts Friday May 15, 2015Registration date May 15, 2015 Last seen - May 15, 2015 at 01:10 PM - Latest reply: jaycehead 1 Posts Friday May 29, 2015Registration date May 29, 2015 Last seen
- May 29, 2015 at 06:56 AM
I have Outlook 2007 which has a 4Gb archive pst file stored on a file

server, there are other archive pst's that I can open but this one

wont, the error is: 'cant open 'xxx file' it is in use and cannot be

accessed'
The thing is it isnt in use, I can copy it onto the local machine and

open it, I can rename it etc just cant seem to open it from the

network.
I have restarted the PC, tried a new outlook profile but no luck.
Would be grateful for any suggestions?
Thanks
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2 replies

Best answer
jaycehead 1 Posts Friday May 29, 2015Registration date May 29, 2015 Last seen - May 29, 2015 at 06:56 AM
1
Thank you
Repair errors by using Scanpst.exe
Exit Outlook if it is running.

Double-click Scanpst.exe, located at drive:\Program Files\Microsoft Office\OFFICE12.

In the Enter the name of the file you want to scan box, enter the name of the .pst or .ost file that you want to check, or click Browse to search for the file.

To specify the scan log options, click Options, and then click the option that you want.

Click Start.

If errors are found after the scan is complete, you will be prompted to start the repair process to fix the errors.

A backup file is created during the repair process. To change the default name or location of this backup file, in the Enter name of backup file box, enter a new name, or click Browse to look for the file that you want to use.

Click Repair.

Start Outlook by using the profile that contains the .pst file that you tried to repair.

On the Go menu, click Folder List.

In the Folder List, you may see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder. The recovered folders are usually empty, because this is a rebuilt .pst file. The Lost and Found folder contains the folders and items

Also you may learn and visit following threads to know more about solutions for solving your issue...
http://community.office365.com/en-us/f/172/t/262226.aspx
http://www.answerbag.com/q_view/3169137

Thank you, jaycehead 1

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Computertech 3742 Posts Friday February 6, 2015Registration dateContributorStatus July 18, 2016 Last seen - May 16, 2015 at 01:00 AM
0
Thank you
Hello gittosecondo,

Do you receive the error message when opening the data file?

If so, let us try to scan and repair the data file and check if that resolves the issue.

Refer the article below which provides information on how to scan and repair pst file in Outlook 2013:
http://support.microsoft.com/kb/272227

You may also refer the thread link mentioned below for further troubleshooting steps:
http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/i-cant-open-my-outlook-2013-how-can-i-repair-it/d6622ec9-ee81-4ce9-9e52-533ef52f8a50


You may follow the steps provided in the article below and verify the status:
http://support.microsoft.com/kb/2659085