External Harddisk stops working
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apoorvagora
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2
Registration date
Wednesday May 26, 2010
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Member
Last seen
June 5, 2015
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May 25, 2015 at 12:06 AM
apoorvagora Posts 2 Registration date Wednesday May 26, 2010 Status Member Last seen June 5, 2015 - Jun 5, 2015 at 12:23 AM
apoorvagora Posts 2 Registration date Wednesday May 26, 2010 Status Member Last seen June 5, 2015 - Jun 5, 2015 at 12:23 AM
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R2D2_WD
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Monday September 1, 2014
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February 20, 2017
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May 25, 2015 at 02:40 AM
May 25, 2015 at 02:40 AM
Hi Apoorvagora,
Have you checked if this happens when you connect another USB device while the hard drive is connected? Does this happen in all the USB ports? It seems to me that this issue may be power related. I strongly recommend you to go to Power Options in Control Panel. In the Advanced settings disable USB elective suspend settings. In Device Manager, search for the USB root hub and right click it. In Power Management, make sure that the "Allow computer to turn off this device" box is not checked.
If you have the option, check if your devices are working together on another PC.
Hope this helps
Have you checked if this happens when you connect another USB device while the hard drive is connected? Does this happen in all the USB ports? It seems to me that this issue may be power related. I strongly recommend you to go to Power Options in Control Panel. In the Advanced settings disable USB elective suspend settings. In Device Manager, search for the USB root hub and right click it. In Power Management, make sure that the "Allow computer to turn off this device" box is not checked.
If you have the option, check if your devices are working together on another PC.
Hope this helps
Jun 5, 2015 at 12:23 AM