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IPod connectivity problems

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AndyC - May 29, 2015 at 04:37 PM
 Blocked Profile - Jun 4, 2015 at 09:45 PM
Hello,

I bought an iPod classic 5th gen. I installed iTunes and after that I plugged my iPod and the driver starts installing. After a few seconds I get a blue screen and my laptop restarts. Windows restarts just fine, I open iTunes and it doesn't see it. I reinstalled iTunes a couple of times but nothing. I plug it in and it is not even recognized by windows. I mean it shows up in Device Manager as a mass storage device and that's all.

1 response

Answer 1 / 1
Blocked Profile
May 29, 2015 at 04:48 PM
The ipod is disk enabled. Google up turning off disk enabled.
AndyC
May 29, 2015 at 05:53 PM
SO iTunes finally sees the iPod and I am waiting to restore it. It's been 20 minutes. Is it ok if it takes and still restoring. Is this normal?
Blocked Profile
May 31, 2015 at 01:04 AM
yes!
Andy C
Jun 2, 2015 at 08:32 AM
OK...so my iTunes library is empty. I put the iPod in disk mode I waited 7 hours for restoring and nothing happened. I reinstalled iTunes a couple of time...nothing happened. It gets recognized and it says I should restore it. 7 hours later...still restoring. What else should I do?
Blocked Profile
Jun 3, 2015 at 04:54 PM
It shouldn't be in disk mode! In disk mode the ipod is a big USB Memory stick.
Andy C
Jun 4, 2015 at 11:20 AM
I finally found a solution...reinstall windows. now it works perfect. anyway thank you for your time and advice

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