Unable to retrieve Yahoo email address

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tomwin710 Posts 2 Registration date Saturday May 30, 2015 Status Member Last seen May 30, 2015 - May 30, 2015 at 05:21 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - May 30, 2015 at 05:37 AM
Hello everyone,
I can't use the mobile phone and alternative email address to retrieve my Yahoo email address because they're both not functional. I still remember the password and the security questions on file, but the pop up window is not allowing me to access. Please help me out! Appreciated. Tommy.

2 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
May 30, 2015 at 05:22 AM
Hello

When was the last time you successfully accessed your account?
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tomwin710 Posts 2 Registration date Saturday May 30, 2015 Status Member Last seen May 30, 2015
May 30, 2015 at 05:29 AM
Hi Ambucias,
Answer to your question: 6 months ago_Thank!
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
May 30, 2015 at 05:37 AM
Hello Tom

If there is no activity on an account for 30 days or more, it is automatically deleted from the server.

Sorry but your account may no longer exist.

I suggest you create a new one.

Best regards

P.S. To make sure, ask someone you know to send you an e-mail, if they get an error, you can be certain your account is no longer in service.
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