Windows Service- Status is running but seems not to be working

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Hi,

I have a windows service on Windows Server 2003 R2. It worked for some time and then stopped working even if the status is running.
I tried to stop the service twice but every time it was stuck and I was unable to stop it. Both the times I had to ask for reboot because I do not have permissions to reboot the server.

Can someone please help in this regard? I'm facing this issue on Production server.

Thanks.
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What is the name of the service?
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Hi kieferschild ,

It is a Custom windows service built on Net 2.0 which is scheduled to pick and process the files from a particular path.
Blocked Profile > Arpit
What is the file path of the service?
> Blocked Profile
C:\Program Files (x86)\TestP1\Geog1\GeoGServices.exe
Blocked Profile > Arpit
Can you exclude that folder from your antivirus.