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DELL E6320 hangs on dell logo during boot up

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posh - 15 Jun 2015 à 03:43
 posh - 17 Jun 2015 à 01:37
Hello,
i have a dell E6320 which hangs on the dell logo when booting up, tried flashing off static charge, changing ram/HDD but still could resolve it. cant get into bios setting, safe mode nor the diagnostic boot; it just hangs.

help


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2 responses

Réponse 1 / 2
Computertech Posts 3569 Registration date Friday 6 February 2015 Status Moderator Last seen 18 July 2016 893
15 Jun 2015 à 04:10
Hello posh,
Did you hear any beeps?
I thought that you not able to view nothing on the screen.
Try to connect any external monitor on your laptop and see that whether any display on that
posh
15 Jun 2015 à 05:32
the laptop does not beep and nothing shows on the external monitor. would it display anything when it hangs during POST?
Computertech Posts 3569 Registration date Friday 6 February 2015 Status Moderator Last seen 18 July 2016 893 > posh
15 Jun 2015 à 05:42
Hello posh,
I thought may be it is display issue!
ok lets do one thing first, Backup the data in your Hard disk to the safest place you can!
First,
You did not hear beeps ok are you sure you hear the fan rotating sound inside the casing of your laptop?
posh
15 Jun 2015 à 05:49
data is safe. I have opened it; the fan does not spin the instant I switch the laptop on but after a minute or so
Computertech Posts 3569 Registration date Friday 6 February 2015 Status Moderator Last seen 18 July 2016 893 > posh
15 Jun 2015 à 05:54
Though your motherboard is of faulty one.. which causes lag in everything and does not get the power for it from the adapter, Did you see the CMOS battery in your laptop try to reseat it is still problem persists then you must need a help of a technician. if not then it is time to buy a new one
posh
15 Jun 2015 à 09:16
i did try that; resetting the CMOS but the problems still persists
Réponse 2 / 2
Computertech Posts 3569 Registration date Friday 6 February 2015 Status Moderator Last seen 18 July 2016 893
16 Jun 2015 à 00:43
Hello posh,
Thought that your motherboard is faulty one as a final check remove the RAM from the slot and then switch on the laptop and see whether it beeps if not you get into conclusion that your MOBO is faulty..

It is better to reply us whether the problem is resolved or not!
posh
16 Jun 2015 à 08:41
Doesnt beep
Computertech Posts 3569 Registration date Friday 6 February 2015 Status Moderator Last seen 18 July 2016 893
17 Jun 2015 à 00:43
your MOBO is faulty. contact a technician
posh
17 Jun 2015 à 01:37
okay, thnx