Blue screen of death

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onya243 Posts 30 Registration date Wednesday 18 December 2013 Status Member Last seen 29 November 2015 - 15 Jun 2015 à 04:49
onya243 Posts 30 Registration date Wednesday 18 December 2013 Status Member Last seen 29 November 2015 - 17 Jun 2015 à 05:35
Good morning family,

I'm facing a problem with my computer and I'd like to be assisted.
When I start my pc, There's the blue screen of death. So I go to startup repair, still it does not help. But it used to. What can I do?
Can I reinstall windows 7 without losing any data?

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10 responses

onya243 Posts 30 Registration date Wednesday 18 December 2013 Status Member Last seen 29 November 2015
15 Jun 2015 à 04:50
I mean System
Computertech Posts 3569 Registration date Friday 6 February 2015 Status Contributor Last seen 18 July 2016 893
15 Jun 2015 à 05:18
Hello,
You tell that BSOD.
Did you remember what message it shows?

Edit: Did you able to enter into safe mode?

Hardware Technician
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
15 Jun 2015 à 05:28
Hi

Try to boot in safe mode with networking.

Download the following on your desktop:

http://www.nirsoft.net/utils/bluescreenview.zip

Unzip the file

Double click on BlueScreenView.exe

At the end of the scan, click on edit and then on select all

Go on file and click on save selected items

Save the log as bsod.txt

Open bsod.txt, copy and paste here
onya243 Posts 30 Registration date Wednesday 18 December 2013 Status Member Last seen 29 November 2015
17 Jun 2015 à 04:59
The safe mode doesn't even appear. What appear are:
-star windows normally
-launch startup repair(recommended)
When I start it normally, it doesn't go far. It stops at the windows 7 icon and then comes the blue screen of death.
When I launch the startup repair it says "startup repair cannot repair this computer automatically and then shuts down.
So, I'd like to know what to do?
And what if I take out my internal hard drive to use it as external. Will it still work?
Thanks for answers.
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
17 Jun 2015 à 05:09
Hello

Seems that the only available thing to try is to restore to factory (out of the box) settings.

To answer your question: "I take out my internal hard drive to use it as external. Will it still work?" Definitely no!
onya243 Posts 30 Registration date Wednesday 18 December 2013 Status Member Last seen 29 November 2015
17 Jun 2015 à 05:12
What do you mean by out of the box?
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
17 Jun 2015 à 05:24
Just like it was when you purchased it brand new.
onya243 Posts 30 Registration date Wednesday 18 December 2013 Status Member Last seen 29 November 2015
17 Jun 2015 à 05:27
Yeah I understood. But the only the I can do in my pc now is to go in the BIOS.
onya243 Posts 30 Registration date Wednesday 18 December 2013 Status Member Last seen 29 November 2015
17 Jun 2015 à 05:27
The only think I can do****
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
17 Jun 2015 à 05:32
Read this Kioskea How-to and you will find how to restore to factory settings according to your computer's make and model:

https://ccm.net/faq/28005-how-to-reset-your-computer-to-factory-settings

Good luck
onya243 Posts 30 Registration date Wednesday 18 December 2013 Status Member Last seen 29 November 2015
17 Jun 2015 à 05:35
Thank you very much for your time. I'll update you.