Blue screen of death

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onya243 Posts 32 Registration date Wednesday December 18, 2013 Status Member Last seen November 29, 2015 - Jun 15, 2015 at 04:49 AM
onya243 Posts 32 Registration date Wednesday December 18, 2013 Status Member Last seen November 29, 2015 - Jun 17, 2015 at 05:35 AM
Good morning family,

I'm facing a problem with my computer and I'd like to be assisted.
When I start my pc, There's the blue screen of death. So I go to startup repair, still it does not help. But it used to. What can I do?
Can I reinstall windows 7 without losing any data?

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10 responses

onya243 Posts 32 Registration date Wednesday December 18, 2013 Status Member Last seen November 29, 2015
Jun 15, 2015 at 04:50 AM
I mean System
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Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 892
Jun 15, 2015 at 05:18 AM
Hello,
You tell that BSOD.
Did you remember what message it shows?

Edit: Did you able to enter into safe mode?

Hardware Technician
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Jun 15, 2015 at 05:28 AM
Hi

Try to boot in safe mode with networking.

Download the following on your desktop:

http://www.nirsoft.net/utils/bluescreenview.zip

Unzip the file

Double click on BlueScreenView.exe

At the end of the scan, click on edit and then on select all

Go on file and click on save selected items

Save the log as bsod.txt

Open bsod.txt, copy and paste here
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onya243 Posts 32 Registration date Wednesday December 18, 2013 Status Member Last seen November 29, 2015
Jun 17, 2015 at 04:59 AM
The safe mode doesn't even appear. What appear are:
-star windows normally
-launch startup repair(recommended)
When I start it normally, it doesn't go far. It stops at the windows 7 icon and then comes the blue screen of death.
When I launch the startup repair it says "startup repair cannot repair this computer automatically and then shuts down.
So, I'd like to know what to do?
And what if I take out my internal hard drive to use it as external. Will it still work?
Thanks for answers.
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Jun 17, 2015 at 05:09 AM
Hello

Seems that the only available thing to try is to restore to factory (out of the box) settings.

To answer your question: "I take out my internal hard drive to use it as external. Will it still work?" Definitely no!
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onya243 Posts 32 Registration date Wednesday December 18, 2013 Status Member Last seen November 29, 2015
Jun 17, 2015 at 05:12 AM
What do you mean by out of the box?
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Jun 17, 2015 at 05:24 AM
Just like it was when you purchased it brand new.
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onya243 Posts 32 Registration date Wednesday December 18, 2013 Status Member Last seen November 29, 2015
Jun 17, 2015 at 05:27 AM
Yeah I understood. But the only the I can do in my pc now is to go in the BIOS.
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onya243 Posts 32 Registration date Wednesday December 18, 2013 Status Member Last seen November 29, 2015
Jun 17, 2015 at 05:27 AM
The only think I can do****
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Jun 17, 2015 at 05:32 AM
Read this Kioskea How-to and you will find how to restore to factory settings according to your computer's make and model:

https://ccm.net/faq/28005-how-to-reset-your-computer-to-factory-settings

Good luck
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onya243 Posts 32 Registration date Wednesday December 18, 2013 Status Member Last seen November 29, 2015
Jun 17, 2015 at 05:35 AM
Thank you very much for your time. I'll update you.
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