Internet not actually connecting
Closed
Micah Ruuskanen
-
Jul 15, 2015 at 06:05 PM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jul 15, 2015 at 06:08 PM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jul 15, 2015 at 06:08 PM
Hello,
So my laptop which has worked fine for almost half a year just won't let me access the internet although it shows I have a connection firefox, internet Explorer or chrome don't connect and come up with an error message. This all started happening after I ran 2 virus scans and a defrag program. What is going on?
So my laptop which has worked fine for almost half a year just won't let me access the internet although it shows I have a connection firefox, internet Explorer or chrome don't connect and come up with an error message. This all started happening after I ran 2 virus scans and a defrag program. What is going on?
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1 response
Ambucias
Posts
47311
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,166
Jul 15, 2015 at 06:08 PM
Jul 15, 2015 at 06:08 PM
Try this 1
1)Right click on "Internet Explorer" icon --->click on "Properties" ---> Click on
"Connections" tab--> Click on LAN settings button. In that window uncheck all
the options, if you notice any option selected--->Click on OK---> Click on OK.
If the problem still exists, go to step 2.
2) Make sure that IP address and DNS server was set to obtain the address
automatically .
Click on Start --> In search bar type ncpa.cpl and press "Enter".
Right click on your Network icon ---> Select "Properties" ---> scroll down
and double click on "Internet Protocol[TCP/IP]" . Make sure that
"Obtain IP address automatically" and "Obtain DNS server address automatically"
options are selected.
3) Click on Start --> In search bar type devmgmt.msc and press "Enter". Type this
command.
ipconfig /all and press enter.
Make sure that IP Address, Subnet Mask, Default Gateway and DNS Servers
are having addresses.
4) Check your firewall.
Good Luck
1)Right click on "Internet Explorer" icon --->click on "Properties" ---> Click on
"Connections" tab--> Click on LAN settings button. In that window uncheck all
the options, if you notice any option selected--->Click on OK---> Click on OK.
If the problem still exists, go to step 2.
2) Make sure that IP address and DNS server was set to obtain the address
automatically .
Click on Start --> In search bar type ncpa.cpl and press "Enter".
Right click on your Network icon ---> Select "Properties" ---> scroll down
and double click on "Internet Protocol[TCP/IP]" . Make sure that
"Obtain IP address automatically" and "Obtain DNS server address automatically"
options are selected.
3) Click on Start --> In search bar type devmgmt.msc and press "Enter". Type this
command.
ipconfig /all and press enter.
Make sure that IP Address, Subnet Mask, Default Gateway and DNS Servers
are having addresses.
4) Check your firewall.
Good Luck
