I don't know what happened. I signed on(typed my password) then it sends me to the desktop instead the start menu. Then the desktop keeps like refreshing and refreshing.. none stop.. I think this Pavilion product has a lot of problems. Thanks
Take the Rams and HDD out, then unplug it and take the battery out, then hold the power button for 1 min ( I know long time).
Then put everything back in except the battery only the cord plug it in then turn it on. Try entering the pass and if it works put the batt. back in.
If it doesn't work, then restart and when the screen pops up showing if u wanna goto safe mode or start windows normally goto Advanced options and click " last good known configuration"
And it should boot up fine,
Then enter your pass. and it should work.