HP laptop keyboard suddenly stop working

Crystyle - Updated on Jun 17, 2018 at 12:48 PM
 nitintambe - Oct 4, 2019 at 01:37 AM
Please help! I have a Hp pavilion tx2500 touch screen notebook. This morning my keyboard suddenly stopped working. I tried two different system restores, I tried cleaning it and I tried to update the drivers. Nothing works. I have been using the touch keyboard which is a pain in the a**!! Its only two months old... please!

11 responses


I hope you have found an answer, if you didn't here it is:
  • shut down the notebook.
  • Remove the battery for a couple of seconds and replace it.

It works for me every time.

The keyboard locks up on mine when I turn the notebook on while in tablet mode. I mean the cover is closed with the screen facing out.

I hope this helps.

It worked for me too.

Thank you so much ...........................!!!!!!!!!!!!!!!!!!!
Thank you so, so, so, much. I had the keyboard problem with this computer. After talking with HP, going through a long process of updates, backups, and restores, they advised me to exchange it. I've had my second tablet pc for about two weeks and the keyboard died right before my college finals. I was ready to move on to greener pastures, but your post saved me. I love this computer and I so wanted it to work. Thank you. I'll be telling HP the solution.