Acer laptop can not access screen

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guam - Aug 4, 2015 at 08:27 AM
KY_WD Posts 2054 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Aug 6, 2015 at 07:59 AM
Hello,
My acer laptop is stuck a green screen and can not access profile logon. What do I do?



1 reply

KY_WD Posts 2054 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 121
Aug 6, 2015 at 07:59 AM
Hello guam,

Have you made any updates to your laptop prior to the green screen appearance? If you have, I suggest you to restore your system to its previous state. If your operating system is Windows, try entering SAFE MODE by hitting the F8 key and restore your laptop to the last known good configuration. You could also try to repair the laptop with a CD of your operating system if you have one.
Please, come back with more details about the results of my suggestions. Thanks a lot.
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