Seagate Desktop USB 3.0 Issue
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Kayla
-
Aug 7, 2015 at 08:50 PM
R2D2_WD
R2D2_WD
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R2D2_WD
Aug 10, 2015 at 05:36 AM
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Aug 10, 2015 at 05:36 AM
Hi Kayla,
I would recommend you to check the device on another PC and with another USB cable. Is the drive visible in Disk Management? Check its file format and if it a drive letter is assigned. Enter Device Manager and search for the drive under USB devices. Uninstall it, restart the PC and plug the device back in. The OS should reinstall the drivers. Do you have valuable data on the drive? Search for drive manufacturer's diagnostic tool and check the drive.
Hope this helps
I would recommend you to check the device on another PC and with another USB cable. Is the drive visible in Disk Management? Check its file format and if it a drive letter is assigned. Enter Device Manager and search for the drive under USB devices. Uninstall it, restart the PC and plug the device back in. The OS should reinstall the drivers. Do you have valuable data on the drive? Search for drive manufacturer's diagnostic tool and check the drive.
Hope this helps