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I have a gray screen

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Jessica - Sep 11, 2015 at 02:35 PM
Blocked Profile - Sep 11, 2015 at 05:16 PM

Hello, from time it turns on and will not boot up have removed battery can't even restart or a reboot it help plz

2 replies

Answer 1 / 2

Blocked Profile
Sep 11, 2015 at 05:12 PM

What kind of laptop is it?

Answer 2 / 2

Jessica
Sep 11, 2015 at 05:14 PM

Gateway

Blocked Profile
Sep 11, 2015 at 05:16 PM

Please understand that there are many gateways. What model? How old is this laptop, and what OS is it running?