So I logged on to my PC like I do everyday, and I was playing on it like normal. I go to make food, and I come back to a black screen and my cursor giving me the busy signal. Well now when I boot my PC up, it will boot up like normal, go to the windows 10 logo, make the desktop loading noise, and then black screen again and my mouse will go back to the busy signal. Also, my windows 10 has been having a failed update for a few days now, so I'm thinking maybe the new update could've caused my PC to mess up.
My apologies, my phone was just about to die so I sent that message kind of hastily. Ya know the power option with the almost full circle with a line coming out of the middle top, where you power down your laptop. If you click on that, it will have the option to sleep, shutdown or restart. hold the shift button down and click on restart while holding shift still. It takes you to a screen that will say, reset your computer, troubleshoot and exit. click on troubleshoot and it will be on the next screen i believe.
Right on! I'm glad i could help you with...... absolutely nothing.... haha. (: That shift+restart option will come in handy so just file it in your head somewhere.Windows 10 is cool but I've had some issues with it since i installed it also. Way to be proactive Ms Christy!