Laptop blank screen with no cursor

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parag - Oct 12, 2015 at 02:12 PM
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Oct 14, 2015 at 04:42 PM
Hello,
i have a dell laptop i3
i installed win 10 in my laptop.
it installed correctly win 10 worked in my laptop,but when i restart it screen went totally blank with no cursor. please help me



2 replies

KY_WD Posts 2054 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 121
Oct 14, 2015 at 10:57 AM
Hello parag,

When you plug the charger into the jack, can you see the light blinking or just everything remains calm and nothing can be heard from the fan or the hard drive?
If you can't and the warranty of your laptop has expired I suggest you to take out the hard drive and try to connect it to another computer through SATA-USB cable. If the HDD doesn't spin at all, anywhere, then it has failed mechanically and needs replacement.
If your hard drive spins up on a different computer and it is recognized there, but cannot power up on your laptop, then the problem is hiding probably in the power supply unit on your motherboard. You could bring your laptop to a technician to make a test of the power connector and/or the power jack center because they might have got damaged.

Cheers.
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Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,251
Oct 14, 2015 at 04:42 PM
What happens if you try to start in safe mode?
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