Western digital is not getting detected

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rahuljjp Posts 2 Registration date Wednesday October 28, 2015 Status Member Last seen October 28, 2015 - Oct 28, 2015 at 08:13 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 28, 2015 at 06:02 PM
HI ,
my western digital is not getting detected in any windows os .the light is glowing in drive and sound is also coming. but when ever i connect it to any desktop/laptop/notebook the desktop/laptop/notebook gets hanged and notjing works.

Please help me to recover it as it is urgent for me.

Regards
RAhul
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3 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,167
Oct 28, 2015 at 06:02 PM
After plugging in the device, go to device manager (In run type "devmgmt.msc") In Device manager go to "Universal serial bus controllers" It should list the storage devices that you have connected to your PC. Right click and then click "Uninstall. Remove the USB drive and restart your system.
Try connecting the device again
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 892
Oct 28, 2015 at 08:20 AM
I think there may be physical issue with the drive itself. Did you able to see it on BIOS?
rahuljjp Posts 2 Registration date Wednesday October 28, 2015 Status Member Last seen October 28, 2015
Oct 28, 2015 at 08:37 AM
yes it is being shown in bios
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 892
Oct 28, 2015 at 08:44 AM
what about disk management and device manager?
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