Acer aspire v5 fails to boot up

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graeme - Oct 29, 2015 at 11:27 PM
graeme - Nov 8, 2015 at 01:18 AM

My acer aspire v5 laptop regularly fails to boot up. Help!!

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3 responses

Answer 1 / 3

Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 892
Nov 4, 2015 at 01:32 AM

https://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-windows-8-the-easy-way/

In the above link you see how to start your pc in safe mode let give it a try and post back.

graeme
Nov 8, 2015 at 01:18 AM

I think the problem has been resolved. Have had no problems for the last 2 days. Fingers crossed.

Answer 3 / 3

Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 892
Oct 30, 2015 at 12:52 AM

can you please explain your issue further regarding when the problem start happening? At which point it cause issue? Eg. after windows logo appear or not even enter into windows?

<signature>Moderator/Hardware Technician
Please inform us when the issue is resolved. Thank you </span>

graeme
Oct 30, 2015 at 02:07 AM

Sometimes it will not start up at all. Other times it starts up ok. Seems to start better (but far from perfect) when mains power is plugged in. I've done a factory reset but that didn't help.

Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 892
Oct 30, 2015 at 02:37 AM

startup you mean for windows booting right? whether it is slow? If yes then recently did you install any new hardware or software?

graeme
Oct 30, 2015 at 02:53 AM

Some times even the acer logo doesn't show and all you get is a blank screen. Occasionally it is slow but more often it will either start up ok or not at all. I think problem may have started after I went to Windows 10 but not sure. I am back to Window 8 now.

Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 892
Oct 30, 2015 at 02:57 AM

Ok, Switch off the laptop
Remove the battery
Remove RAM from the slots(if you have 2 RAM remove both)
Press power button for 30 sec
Reseat the RAM again(only one at one slot)
Reseat the battery
switch on the laptop

graeme
Oct 30, 2015 at 03:03 AM

Ok. Thanks for that. I'll need to wait for my son to do it tomorrow as I've got no idea. Thanks for the advice.

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